A Structured Methodology to Implement Performance Measurement Systems in Collaborative Networks

Abstract : Collaboration is one of the most commonly used strategies in the business environment. Enterprises that collaborate need reliable and efficient performance information. However, many collaborative enterprises fail to implement a common performance measurement system in an adequate manner due to the lack of sound mechanisms that connect all the elements within a performance measurement system. The purpose of this paper is to provide a methodology based on a multi-criteria decision method that aids to implement the different elements that compose a performance measurement system for collaborative networks. With this methodology enterprises have a tool to define all the aspects involved in the performance measurement system and to implement it. This approach has been applied to a collaborative enterprise network belonging to the automotive sector.
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Luis M. Camarinha-Matos; Alexandra Pereira-Klen; Hamideh Afsarmanesh. 12th Working Conference on Virtual Enterprises (PROVE), Oct 2011, São Paulo, Brazil. Springer, IFIP Advances in Information and Communication Technology, AICT-362, pp.151-158, 2011, Adaptation and Value Creating Collaborative Networks. 〈10.1007/978-3-642-23330-2_17〉
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María-José Verdecho, Raúl Rodríguez-Rodríguez, Juan-José Alfaro-Saiz. A Structured Methodology to Implement Performance Measurement Systems in Collaborative Networks. Luis M. Camarinha-Matos; Alexandra Pereira-Klen; Hamideh Afsarmanesh. 12th Working Conference on Virtual Enterprises (PROVE), Oct 2011, São Paulo, Brazil. Springer, IFIP Advances in Information and Communication Technology, AICT-362, pp.151-158, 2011, Adaptation and Value Creating Collaborative Networks. 〈10.1007/978-3-642-23330-2_17〉. 〈hal-01570005〉

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