Assessment of Process Robustness for Mass Customization

Abstract : In mass customization, the capability Robust Process Design defined as the ability to reuse or recombine existing organizational and value-chain resources is essential to deliver a high variety cost effectively. We argue that there is a need for methods which can assess a company’s process robustness and their capability to develop it. Through literature study and analysis of robust process design characteristics a number of metrics are described which can be used for assessment. The metrics are evaluated and analyzed to be applied as KPI’s to help MC companies prioritize efforts in business improvement.
Document type :
Conference papers
Complete list of metadatas

Cited literature [7 references]  Display  Hide  Download

https://hal.inria.fr/hal-01452113
Contributor : Estelle Nivault <>
Submitted on : Wednesday, February 1, 2017 - 4:10:13 PM
Last modification on : Tuesday, April 24, 2018 - 4:16:02 PM

File

978-3-642-41266-0_24_Chapter.p...
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Kjeld Nielsen, Thomas Brunø. Assessment of Process Robustness for Mass Customization. 20th Advances in Production Management Systems (APMS), Sep 2013, State College, PA, United States. pp.191-198, ⟨10.1007/978-3-642-41266-0_24⟩. ⟨hal-01452113⟩

Share

Metrics

Record views

311

Files downloads

324