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Smartphone Message Sentiment Analysis

Abstract : Humans tend to use specific words to express their emotional states in written and oral communications. Scientists in the area of text mining and natural language processing have studied sentiment fingerprints residing in text to extract the emotional polarity of customers for a product or to evaluate the popularity of politicians. Recent research focused on micro-blogging has found notable similarities between Twitter feeds and SMS (short message service) text messages. This paper investigates the common characteristics of both formats for sentiment analysis purposes and verifies the correctness of the similarity assumption. A lexicon-based approach is used to extract and compute the sentiment scores of SMS messages found on smartphones. The data is presented along a timeline that depicts a sender’s emotional fingerprint. This form of analysis and visualization can enrich a forensic investigation by conveying potential psychological patterns from text messages.
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Panagiotis Andriotis, Atsuhiro Takasu, Theo Tryfonas. Smartphone Message Sentiment Analysis. 10th IFIP International Conference on Digital Forensics (DF), Jan 2014, Vienna, Austria. pp.253-265, ⟨10.1007/978-3-662-44952-3_17⟩. ⟨hal-01393775⟩

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