A Method to Create a Process Reference Model Adapted to Heterogeneous Organizations

Abstract : In some cases there is a need to compare similarities between different process models. For example, given two organizations that offer products or ser- vices with similarities, we would like to know how much they differ from each other. This paper aims at defining a method to create a process reference model, which can be adapted to heterogeneous organizations. In order to construct this, we propose a method using BPMN language and based on the value chain ap- proach. This process reference model issued from heterogeneous structures could enable managers to achieve a more comprehensive and unified vision of their organizations, and promote a coherent monitoring of activities. This work pre- sents a unified method of communication between managers and organizations as well as throughout the structures comprising the organization. It provides a basis to establish an alignment of different structures in term of goals and business process following two axes.
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Geovanny Osorio Montoya, Lorraine Trilling, Thibaud Monteiro, Frédéric Albert, Pierre-Alain Millet. A Method to Create a Process Reference Model Adapted to Heterogeneous Organizations. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2014, Ajaccio, France. pp.232-239, ⟨10.1007/978-3-662-44733-8_29⟩. ⟨hal-01387187⟩

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