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Facilitating Organizing in Business Processes

Abstract : The paper studies the role of co-orientation, i.e., the alignment of attitudes and activities, in the development of collaborative business processes and how a facilitator can support the emergence of co-orientation and the organizing of collaboration. The development of collaborative business processes is seen as a communicative process of collaborative organizing. Conversations in a co-creative workshop are analyzed to understand the process. The paper sheds light on communication tactics that a facilitator can employ to enable collaborative organizing of inter-organizational business processes towards sustainability.
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Miia Jaatinen. Facilitating Organizing in Business Processes. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. pp.3-10, ⟨10.1007/978-3-319-22759-7_1⟩. ⟨hal-01431091⟩

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