Facilitating Organizing in Business Processes

Abstract : The paper studies the role of co-orientation, i.e., the alignment of attitudes and activities, in the development of collaborative business processes and how a facilitator can support the emergence of co-orientation and the organizing of collaboration. The development of collaborative business processes is seen as a communicative process of collaborative organizing. Conversations in a co-creative workshop are analyzed to understand the process. The paper sheds light on communication tactics that a facilitator can employ to enable collaborative organizing of inter-organizational business processes towards sustainability.
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Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. IFIP Advances in Information and Communication Technology, AICT-460 (Part II), pp.3-10, 2015, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth. 〈10.1007/978-3-319-22759-7_1〉
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Miia Jaatinen. Facilitating Organizing in Business Processes. Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. IFIP Advances in Information and Communication Technology, AICT-460 (Part II), pp.3-10, 2015, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth. 〈10.1007/978-3-319-22759-7_1〉. 〈hal-01431091〉

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