Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth IFIP WG 5.7 International Conference, APMS 2015, Tokyo, Japan, September 7-9, 2015, Proceedings, Part II
Conference papers
Interventions for the Co-creation of Inter-organizational Business Process Change
Abstract : This paper increases scientific knowledge about developmental interventions in inter-organizational processes by applying coordination theory. The interventions interfere intentionally with the process they aim to develop, reveal interdependencies between the participants, and coordinate their interaction for knowledge creation. The three elements of the developmental intervention are: (1) the participants from the different organizations, (2) the boundary objects that represent the inter-organizational business process, (3) the external facilitator, responsible for designing the other two elements, and for establishing among the participants the knowledge-creating conversational interaction mediated by boundary objects. In a successful intervention, the facilitator and the participants co-develop the necessary coordination mechanisms to support the knowledge co-creation of the participants from the different companies towards the common goal, i.e. the shared knowledge about the inter-organizational process.
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Submitted on : Tuesday, January 10, 2017 - 3:21:10 PM Last modification on : Thursday, November 26, 2020 - 2:56:03 PM Long-term archiving on: : Tuesday, April 11, 2017 - 3:47:07 PM
Riitta Smeds, Rita Lavikka, Miia Jaatinen, Antero Hirvensalo. Interventions for the Co-creation of Inter-organizational Business Process Change. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. pp.11-18, ⟨10.1007/978-3-319-22759-7_2⟩. ⟨hal-01431103⟩