Social Implications of Introducing Innovative Technology into a Product-Service System: The Case of a Waste-Grading Machine in Electronic Waste Management

Abstract : This paper examines the social implications of introducing a new technology into the product-service system (PSS) of electronic waste management (EWM). Using a previously established set of social sustainability key performance indicators (KPIs) targeting the operations level (i.e. impacts on EWM operators), social implications are examined in a case where a specific innovative new technology is introduced to replace manual sorting of e-waste into re-use, refurbish and recycle fractions. The social sustainability KPIs were applied to the case as a structured interview guide. The results showed that the KPI framework provided a good basis for examining the social impacts and also stimulated discussions about potential business impacts based on the human resources in the system. The framework showed that the implementation supported proactive social sustainability, but some additional conditions need to be addressed by the customer organization to make sure that potential risks (identified in the interview) are mitigated.
Document type :
Conference papers
Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. IFIP Advances in Information and Communication Technology, AICT-460 (Part II), pp.583-591, 2015, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth. 〈10.1007/978-3-319-22759-7_67〉
Liste complète des métadonnées

Cited literature [37 references]  Display  Hide  Download

https://hal.inria.fr/hal-01431148
Contributor : Hal Ifip <>
Submitted on : Tuesday, January 10, 2017 - 3:23:12 PM
Last modification on : Friday, December 1, 2017 - 1:15:35 AM
Document(s) archivé(s) le : Tuesday, April 11, 2017 - 3:51:08 PM

File

346973_1_En_67_Chapter.pdf
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Naghmeh Taghavi, Ilaria Barletta, Cecilia Berlin. Social Implications of Introducing Innovative Technology into a Product-Service System: The Case of a Waste-Grading Machine in Electronic Waste Management. Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. IFIP Advances in Information and Communication Technology, AICT-460 (Part II), pp.583-591, 2015, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth. 〈10.1007/978-3-319-22759-7_67〉. 〈hal-01431148〉

Share

Metrics

Record views

101

Files downloads

3