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Risks and Resilience of Collaborative Networks 16th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2015, Albi, France, October 5-7, 2015 |
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Conference papers
Performance measurement for the design of Product-Service Systems
Abstract : Resources depletion, emerging competition, and increasing individual customer requirements are among the most common trends shaping nowadays manufacturing industry. Product-Service Systems (PSS) are put forth as a potential means for meeting these challenges due to their intrinsic characteristics such as dematerialization, multi-actor perspective, inimitable service know-how, and customer closeness. The scope of this paper falls under a wider topic relating to the development of PSS solutions for the steel sludge treatment sector. More specifically, the paper reports on a combined performance measurement and PSS design approach to support the decision making process on the PSS implementation. The approach takes into account the need for a collaborative effort among the PSS value network actors to successfully implement PSS offers. A case study from the sludge treatment sector is used to illustrate the synergies between performance measurement and decision making, in the PSS context.
https://hal-emse.ccsd.cnrs.fr/emse-01202453
Contributor : Florent Breuil <>
Submitted on : Thursday, January 19, 2017 - 2:59:51 PM
Last modification on : Wednesday, August 5, 2020 - 3:42:31 AM
Long-term archiving on: : Thursday, April 20, 2017 - 1:56:55 PM
Contributor : Florent Breuil <>
Submitted on : Thursday, January 19, 2017 - 2:59:51 PM
Last modification on : Wednesday, August 5, 2020 - 3:42:31 AM
Long-term archiving on: : Thursday, April 20, 2017 - 1:56:55 PM
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370605_1_En_48_Chapter.pdf
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