Evaluation Model of Tea Industry Information Service Quality

Abstract : According to characteristics of tea industry information service, this paper have built service quality evaluation index system for tea industry information service quality, R-cluster analysis and multiple regression have been comprehensively used to contribute evaluation model with a high practice and credibility. Proved by the experiment, the evaluation model of information service quality has a good precision, which has guidance significance to a certain extent to enhance the information service quality of tea industry information website.
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Xiaohui Shi, Tian’en Chen. Evaluation Model of Tea Industry Information Service Quality. 9th International Conference on Computer and Computing Technologies in Agriculture (CCTA), Sep 2015, Beijing, China. pp.320-329, ⟨10.1007/978-3-319-48354-2_33⟩. ⟨hal-01614192⟩

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