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Artificial Intelligence for Successful Kflow

Abstract : Since over twenty years now organizations have been tried various approaches of Knowledge Management beginning mostly with not always adequate tools. The feedback from AI experience shows that it helps elaborate a knowledge flow from building blocks of applications. These blocks providing various KM components should communicate to serve given organization and its stakeholders ensuring sustainable success of all participants. This paper discusses some selected experiences and performance of the flow using two main KM approaches. The influence of the knowledge flow on the capacity to innovate is also discussed. Finally, some perspectives on the impact of AI for improving Knowledge Management in organizations are given.
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Eunika Mercier-Laurent. Artificial Intelligence for Successful Kflow. 3rd IFIP International Workshop on Artificial Intelligence for Knowledge Management (AI4KM), Jul 2015, Buenos Aires, Argentina. pp.149-165, ⟨10.1007/978-3-319-55970-4_9⟩. ⟨hal-01626992⟩

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