Skip to Main content Skip to Navigation
Conference papers

Extending Technology Acceptance Model for Proximity Mobile Payment via Organisational Semiotics

Abstract : The growth of mobile technologies and smartphones is reshaping the individual and organisational behaviour which affect the business environment. One of the key challenges of mobile payment is how to understand and manage user expectations and technology acceptance. Therefore, to better understand mobile payment use and acceptance, we need to analyse the factors and barriers that influence technology use. The investigation uses Technology Acceptance Model in conjunction with Organisational Semiotics, a socio-technical method of design, to overcome possible limitations addressed in research. This approach offers methods that can help to develop a research model for mobile payment use focusing on technical and social aspects.
Complete list of metadatas

Cited literature [42 references]  Display  Hide  Download

https://hal.inria.fr/hal-01920745
Contributor : Hal Ifip <>
Submitted on : Tuesday, November 13, 2018 - 2:32:15 PM
Last modification on : Wednesday, July 24, 2019 - 4:02:24 PM
Document(s) archivé(s) le : Thursday, February 14, 2019 - 2:48:14 PM

File

 Restricted access
To satisfy the distribution rights of the publisher, the document is embargoed until : 2021-01-01

Please log in to resquest access to the document

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Yu-Chun Pan, Aimee Jacobs, Chekfoung Tan, Sanaa Askool. Extending Technology Acceptance Model for Proximity Mobile Payment via Organisational Semiotics. 18th International Conference on Informatics and Semiotics in Organisations (ICISO), Jul 2018, Reading, United Kingdom. pp.43-52, ⟨10.1007/978-3-319-94541-5_5⟩. ⟨hal-01920745⟩

Share

Metrics

Record views

86