Skip to Main content Skip to Navigation
Conference papers

A Dual Perspective Workflow to Improve Data Collection for Maintenance Delivery: An Industrial Case Study

Abstract : Due to the commodisation and globalization of the markets, manufacturing companies have been pursuing new business models based on product- service bundles, which in literature have been investigated under the broad term of Product-Service Systems (PSS). Efficient provision of PSS is not immediate since it requires as a first condition a deep integration of product and service components and the related delivery processes. As regards durable equipment, maintenance is one of the most relevant and common services offered to the market. The identification of the best maintenance policy, and the expected improvement of availability and productivity of the industrial asset depends upon the knowledge, cognition, and expertise that the provider has on the machine and the related operating conditions. With this regard, it is fundamental to wisely collect and analyze data related to the machine and its delivery process, extracting useful information guiding the policy selection. By investigating the case of a durable equipment manufacturer, the paper focuses on the problem related to the creation of a proper engineering process and data infrastructure for supporting a gradual and robust transition towards a PSS-based business model. A dual perspective vision for ensuring a continuous improvement of maintenance services is proposed and discussed, based on a cross-analysis of the on-field collected data from the industrial asset and the maintenance delivery processes.
Document type :
Conference papers
Complete list of metadatas

Cited literature [17 references]  Display  Hide  Download

https://hal.inria.fr/hal-02419239
Contributor : Hal Ifip <>
Submitted on : Thursday, December 19, 2019 - 1:16:22 PM
Last modification on : Thursday, December 19, 2019 - 2:01:14 PM
Long-term archiving on: : Friday, March 20, 2020 - 6:49:37 PM

File

 Restricted access
To satisfy the distribution rights of the publisher, the document is embargoed until : 2022-01-01

Please log in to resquest access to the document

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Roberto Sala, Fabiana Pirola, Emanuele Dovere, Sergio Cavalieri. A Dual Perspective Workflow to Improve Data Collection for Maintenance Delivery: An Industrial Case Study. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2019, Austin, TX, United States. pp.485-492, ⟨10.1007/978-3-030-30000-5_60⟩. ⟨hal-02419239⟩

Share

Metrics

Record views

50