RemindMe: Plugging a Reminder Manager into Email for Enhancing Workplace Responsiveness

Abstract : Reminding others to do something or bringing something to someone’s attention by sending reminders is common in the workplace. Our goal was to create a system to reduce the cognitive overhead for employees to manage their email, specifically the incoming and outgoing requests with their colleagues and others. We build on prior research on social request management, interruptions, and cognitive psychology in the design of such a system that includes an email reminder creation algorithm, with a built-in learning mechanism for improving such reminders over time, and a reminder delivery user interface. The system is delivered to users through a browser plugin, allowing it to be built on top of an existing web-based email system within an enterprise.
Document type :
Conference papers
Complete list of metadatas

Cited literature [44 references]  Display  Hide  Download

https://hal.inria.fr/hal-01678448
Contributor : Hal Ifip <>
Submitted on : Tuesday, January 9, 2018 - 11:16:05 AM
Last modification on : Thursday, August 22, 2019 - 12:10:39 PM
Long-term archiving on : Friday, May 4, 2018 - 7:25:29 AM

File

 Restricted access
To satisfy the distribution rights of the publisher, the document is embargoed until : 2020-01-01

Please log in to resquest access to the document

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Casey Dugan, Aabhas Sharma, Michael Muller, Di Lu, Michael Brenndoerfer, et al.. RemindMe: Plugging a Reminder Manager into Email for Enhancing Workplace Responsiveness. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.392-401, ⟨10.1007/978-3-319-67684-5_24⟩. ⟨hal-01678448⟩

Share

Metrics

Record views

105