Seeing Through the Eyes of Heavy Vehicle Operators

Abstract : Interaction Designers of heavy vehicles are challenged by two opposing forces, the increasingly information-driven systems resulting in higher visual load, and a must to support a focus on the area of operation. To succeed in the interaction design and application of new technology, a good understanding of the user and the activity is needed. However, field studies are related with substantial efforts for both researcher and operator. This paper investigates and shows how quick non-intrusive studies can be held, by bridging practice from one HCI area into another, i.e. applying guerilla testing approaches used in mobile and web development into the heavy vehicles domain, an area not used to this practice. An exploratory study is performed, on a diverse set of vehicles in the field. This study describes and presents examples how both qualitative and quantitative conclusions can be extracted on the user attentiveness to digital systems and surrounding.
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Markus Wallmyr. Seeing Through the Eyes of Heavy Vehicle Operators. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.263-282, ⟨10.1007/978-3-319-67684-5_16⟩. ⟨hal-01678501⟩

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