From Minutes of Meeting to ‘Memories of Meeting’

Abstract : Meetings in a business context are organized for a wide range of purposes and with varying contexts. Minutes of Meeting, are a good tool for capturing the formal discussions, but fail to capture finer details. Recognizing this limitation, Tata Consultancy Services (TCS) decided to use an innovative visual note-taking approach to capture a client visit. The objective was to have a single graphic encapsulate the events across all days of the visit, to ensure a good client recall and create a lasting impact.
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Lakshmi Deshpande. From Minutes of Meeting to ‘Memories of Meeting’. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.364-367, ⟨10.1007/978-3-319-68059-0_31⟩. ⟨hal-01679804⟩

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