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Table of Contents Digital Nations – Smart Cities, Innovation, and Sustainability Arpan Kar, P. Ilavarasan, M. Gupta, Yogesh Dwivedi, Matti Mäntymäki, Marijn Janssen, Antonis Simintiras, Salah Al-Sharhan Front Matter Adoption of Smart Services Factors Influencing Consumer’s Behavioral Intention to Adopt IRCTC Connect Mobile Application Ganesh Sahu, Monika Singh 3-15 Experiences from Assistive Technology Services and Their Delivery in Finland Anne-Marie Tuikka, Neeraj Sachdeva 16-22 Evaluating Multi-dimensional Risk for Digital Services in Smart Cities Syed Mustafa, Arpan Kar 23-32 Mobile Phones and/or Smartphones and Their Use in the Management of Dementia – Findings from the Research Studies Blanka Klimova 33-37 A Systematic Review of Citations of UTAUT2 Article and Its Usage Trends Kuttimani Tamilmani, Nripendra Rana, Yogesh Dwivedi 38-49 The Use of the Social Networks by Elderly People in the Czech Republic and Other Countries V4 Libuše Svobodová, Martina Hedvičáková 50-60 Digital Payments Adoption: An Analysis of Literature Pushp Patil, Yogesh Dwivedi, Nripendra Rana 61-70 Barriers to Adopting E-commerce in Chinese Rural Areas: A Case Study Hong Guo, Shang Gao 71-82 Assessment of ICT enabled Smart Initiatives Digital Governance for Sustainable Development Luís Barbosa 85-93 Assessment of Factors Influencing Information Sharing Arrangements Using the Best-Worst Method Dhata Praditya, Marijn Janssen 94-106 Assessing the Potential of IoT in Aerospace Thirunavukkarasu Ramalingam, Benaroya Christophe, Fosso Wamba Samuel 107-121 Smart City Participation: Dream or Reality? A Comparison of Participatory Strategies from Hamburg, Berlin & Enschede Ton Spil, Robin Effing, Jaron Kwast 122-134 Benefits and Pitfalls in Utilization of the Internet by Elderly People Libuse Svobodova, Miloslava Cerna 135-146 Advances in Electronic Government (e-Government) Adoption Research in SAARC Countries Nripendra Rana, Yogesh Dwivedi, Sunil Luthra, Banita Lal, Mohammad Alryalat 147-158 Assessment of Open Government Data Initiative - A Perception Driven Approach Alka Mishra, D. Misra, Arpan Kar, Sunil Babbar, Shubhadip Biswas 159-171 Selected Simple Indicators in the Field of Advanced Technologies as a Support of SMART Cities and Their Impact on Tourism Libuše Svobodová, Miloslava Černá, Petr Hruša 172-182 Quality in Mobile Payment Service in India Bhartendra Singh, Purva Grover, Arpan Kar 183-193 Selected Composite Indicators in the Field of Advanced Technologies and the Internet as a Support of SMART Cities and Their Impact on Tourism Miloslava Černá, Libuše Svobodová, Petr Hruša 194-205 Analytics for Smart Governance Exploring Content Virality in Facebook: A Semantic Based Approach Reema Aswani, Arpan Kar, Shalabh Aggarwal, P. Vigneswara Ilavarsan 209-220 Selected Aspects in Searching for Health Information on the Internet Among Generation Y Petra Maresova, Blanka Klimova 221-226 A Model for Prioritization and Prediction of Impact of Digital Literacy Training Programmes and Validation Nimish Joseph, Arpan Kar, P. Ilavarasan 227-238 Deep Analyzing Public Conversations: Insights from Twitter Analytics for Policy Makers Nimish Joseph, Purva Grover, Polaki Rao, P. Ilavarasan 239-250 Outlier Detection Among Influencer Blogs Based on off-Site Web Analytics Data Reema Aswani, S. Ghrera, Satish Chandra, Arpan Kar 251-260 PrivacyTag: A Community-Based Method for Protecting Privacy of Photographed Subjects in Online Social Networks Shimon Machida, Adrian Dabrowski, Edgar Weippl, Isao Echizen 261-275 Fake Order Mitigation: A Profile Based Mechanism Ayushi Jain, Akash Sinha, Prabhat Kumar, Yashwanth Dasari 276-288 Programmatic Advertisement and Real Time Bidding Utilization Dalal Alsabeeh, Issam Moghrabi 289-297 Customizable Vehicle Tracking with Intelligent Prediction System Dhanasekar Sundararaman, Gowtham Ravichandran, R. Jagadeesh, S. Sasirekha, I. Joe Louis Paul, S. Swamynathan 298-310 Social Media and Web 3.0 for Smartness Density and Intensity-Based Spatiotemporal Clustering with Fixed Distance and Time Radius Aragats Amirkhanyan, Christoph Meinel 313-324 Should We Disable the Comment Function on Social Media? The Impact of Negative eWOM on Consumers’ Trust in Fashion Presentations Julian Bühler, Matthias Murawski, Markus Bick 325-338 The Untold Story of USA Presidential Elections in 2016 - Insights from Twitter Analytics Purva Grover, Arpan Kar, Yogesh Dwivedi, Marijn Janssen 339-350 Determining Consumer Engagement in Word-of-Mouth: Trust and Network Ties in a Social Commerce Setting Patrick Mikalef, Ilias Pappas, Michail Giannakos, Kshitij Sharma 351-362 #Demonetization and Its Impact on the Indian Economy – Insights from Social Media Analytics Risha Mohan, Arpan Kar 363-374 Motivations and Emotions in Social Media: Explaining Users’ Satisfaction with FsQCA Ilias Pappas, Sofia Papavlasopoulou, Panos Kourouthanassis, Patrick Mikalef, Michail Giannakos 375-387 Online Reviews or Marketer Information? An Eye-Tracking Study on Social Commerce Consumers Patrick Mikalef, Kshitij Sharma, Ilias Pappas, Michail Giannakos 388-399 Consumer Satisfaction Rating System Using Sentiment Analysis Kumar Gaurav, Prabhat Kumar 400-411 Forecasting the 2016 US Presidential Elections Using Sentiment Analysis Prabhsimran Singh, Ravinder Sawhney, Karanjeet Kahlon 412-423 Smart Solutions for the Future Cities and Urban Living at the Crossroads Jeremy Millard 427-433 Digitized Residential Address System: A Necessity Towards the Faster Service Delivery and Smart Cities Development in India Harish Kumar, Manoj Singh, M. Gupta, J. Madaan 434-441 Multi-homing and Software Firm Performance Sami Hyrynsalmi, Matti Mäntymäki, Aaron Baur 442-452 Paradigm Shift of Indian Cash-Based Economy to Cash-Less Economy: A Study on Allahabad City G. Sahu, Naveen Singh 453-461 Benefits and Challenges of a Reference Architecture for Processing Statistical Data Agung Wahyudi, Ricardo Matheus, Marijn Janssen 462-473 IT Consulting: A Systematic Literature Review Abhishek Kumar, Purva Grover, Arpan Kar, Ashis Pani 474-484 The Role of Contemporary Skills in Information Technology Professionals: An FsQCA Approach Michail Giannakos, Ilias Pappas, Patrick Mikalef 485-496 Service Complexity and Service Productivity in E-Mobility: New Insights from Emergency and Roadway Breakdown Services Aaron Baur, Bastian Sander, Robert Kummer, Jörg Garrel, Markus Bick 497-513 Internet Use by Elderly People in the Czech Republic Martina Hedvicakova, Libuse Svobodova 514-524

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