Shaping up e-Participation Evaluation: A Multi-criteria Analysis

Abstract : E-Participation is the use of internet-based technology to empower and include citizens in government decision making processes. The United Nations has evaluated e-Participation around the globe on a regular basis. This evaluation has been criticized for not corresponding to reality, thus allowing non-democratic regimes to gain high positions simply by offering web services. Against this backdrop, the purpose of this paper was to develop a method for evaluating e-Participation, which takes into account a nation’s democratic system. Multi-criteria decision analysis was utilized to create a new index by combining datasets of democracy and equality with the UN e-Participation Index 2016. In the new index, authoritarian regimes have lower ranks, and it performed better than UN’s index when testing it towards perceived corruption. The paper concludes by suggesting that the proposed method should be accompanied by indicators of the actual use and impact of e-Participation processes. The results of this study contribute to the improvement of e-Participation evaluation practice by introducing normative criteria of good governance.
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Leif Sundberg. Shaping up e-Participation Evaluation: A Multi-criteria Analysis. 10th International Conference on Electronic Participation (ePart), Sep 2018, Krems, Austria. pp.3-12, ⟨10.1007/978-3-319-98578-7_1⟩. ⟨hal-01985600⟩

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