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Table of Contents
Electronic Government
Ida Lindgren, Marijn Janssen, Habin Lee, Andrea Polini, Manuel Rodríguez Bolívar, Hans Jochen Scholl, Efthimios Tambouris
Front Matter

E-Government Foundations


The Three Generations of Electronic Government: From Service Provision to Open Data and to Policy Analytics
Euripidis Loukis, Charalampos Alexopoulos, Zoi Lachana, Yannis Charalabidis
3-17
E-Government Research Domain: Comparing the International and Russian Research Agenda
Yury Kabanov, Andrei Chugunov, Boris Nizomutdinov
18-30
From Automatic Data Processing to Digitalization: What is Past is Prologue
Leif Sundberg
31-42

E-Government Services and Open Government


‘It Is Always an Individual Assessment’: A Case Study on Challenges of Automation of Income Support Services
Mariana Gustafsson, Elin Wihlborg
45-56
C2G Online Trust, Perceived Government Responsiveness and User Experience
Yury Kabanov, Lyudmila Vidiasova
57-68
Setting Up Government 3.0 Solutions Based on Open Source Software: The Case of X-Road
Gregorio Robles, Jonas Gamalielsson, Björn Lundell
69-81
An Intercountry Survey of Participatory Practices Used for Open Government Partnership National Action Plan Development
Athanasia Routzouni, Athanasios Deligiannis, Vassilios Peristeras, Stefanos Gritzalis
82-93
Designing Visualizations for Workplace Stress Management: Results of a Pilot Study at a Swiss Municipality
Stefan Stepanovic, Vadym Mozgovoy, Tobias Mettler
94-104
Overwhelmed by Brute Force of Nature: First Response Management in the Wake of a Catastrophic Incident
Hans J. Scholl
105-124
Creating Local Government Innovation
Fredrik Söderström, Ulf Melin
125-138
Channel Choice Complications
Christian Madsen, Sara Hofmann, Willem Pieterson
139-151

Open Data: Social and Technical Aspects


Which Lobby Won the Vote? Visualizing Influence of Interest Groups in Swiss Parliament
Florian Evéquoz, Hugo Castanheiro
155-167
Orchestrated Co-creation of High-Quality Open Data Within Large Groups
Giuseppe Ferretti, Delfina Malandrino, Maria Pellegrino, Andrea Petta, Gianluigi Renzi, Vittorio Scarano, Luigi Serra
168-179
Towards Interoperable Open Statistical Data
Evangelos Kalampokis, Areti Karamanou, Konstantinos Tarabanis
180-191
Linked Data in the European Data Portal: A Comprehensive Platform for Applying DCAT-AP
Fabian Kirstein, Benjamin Dittwald, Simon Dutkowski, Yury Glikman, Sonja Schimmler, Manfred Hauswirth
192-204
Optimising e-Government Data Centre Operations to Minimise Energy Consumption: A Simulation-Based Analytical Approach
Changwoo Suh, Mohammed Bahja, Youngseok Choi, Truong Nguyen, Habin Lee
205-214
Investigating the Social, Political, Economic and Cultural Implications of Data Trading
Shefali Virkar, Gabriela Viale Pereira, Michela Vignoli
215-229

AI, Data Analytics and Automated Decision Making


How to Streamline AI Application in Government? A Case Study on Citizen Participation in Germany
Dian Balta, Peter Kuhn, Mahdi Sellami, Daniel Kulus, Claudius Lieven, Helmut Krcmar
233-247
Artificial Intelligence in Public Administration: A Possible Framework for Partial and Full Automation.
Jan Etscheid
248-261
Economic Crisis Policy Analytics Based on Artificial Intelligence
Euripidis Loukis, Manolis Maragoudakis, Niki Kyriakou
262-275
Using Disruptive Technologies in Government: Identification of Research and Training Needs
Alexander Ronzhyn, Maria Wimmer, Vera Spitzer, Gabriela Viale Pereira, Charalampos Alexopoulos
276-287
Value of Big Data Analytics for Customs Supervision in e-Commerce
Boriana Rukanova, Yao-Hua Tan, Micha Slegt, Marcel Molenhuis, Ben Rijnsoever, Krunoslav Plecko, Bora Caglayan, Gavin Shorten
288-300
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks
Daniel Toll, Ida Lindgren, Ulf Melin, Christian Madsen
301-310

Smart Cities


Demographic Profile of Citizens’ Interest, Evaluation and Opinions of Local Government Apps in Smart Cities
Laura Alcaide Muñoz, Manuel Rodríguez Bolívar
313-325
Digital by Default: The Use of Service Channels by Citizens
Javiera Macaya, André Alves, Fernando Meirelles, Maria Cunha
326-337
Behind the Scenes of Coproduction of Smart Mobility: Evidence from a Public Values’ Perspective
A. Rodriguez Müller, Trui Steen
338-352
Factors Influencing Trust in Smart City Services
Dmitrii Trutnev, Lyudmila Vidiasova

 


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