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Table of Contents
Electronic Participation
Panos Panagiotopoulos, Noella Edelmann, Olivier Glassey, Gianluca Misuraca, Peter Parycek, Thomas Lampoltshammer, Barbara Re
Front Matter

eParticipation Developments


A Decade of eParticipation Research
Marius Johannessen, Lasse Berntzen
3-14
Turning Ideas into Proposals: A Case for Blended Participation During the Participatory Budgeting Trial in Helsinki
Titiana-Petra Ertiö, Pekka Tuominen, Mikko Rask
15-25
‘Trendy’ Cities: Exploring the Adoption of Different Types of Social Media by Portuguese Municipalities
Tiago Silva, António Tavares, Mariana Lameiras
26-34
Acceptance of Tools for Electronic Citizen Participation
Michael Sachs, Judith Schossböck
35-46

Digital Transformations


New Wine in Old Bottles: Chatbots in Government
Colin Noordt, Gianluca Misuraca
49-59
Digital Transformation in Public Sector Organisations: The Role of Informal Knowledge Sharing Networks and Social Media
Shefali Virkar, Noella Edelmann, Nicole Hynek, Peter Parycek, Gerald Steiner, Lukas Zenk
60-72
Designing Proactive Business Event Services
Helena Kõrge, Regina Erlenheim, Dirk Draheim
73-84

Crisis and Emergency Management


ICT-Enabled Citizen Co-production in Excluded Areas – Using Volunteers in Emergency Response
Sofie Pilemalm
87-101
Digitalizing Crisis Management Training
Monika Magnusson, Geir Venemyr, Peter Bellström, Bjørn Bakken
102-113

User Perspectives


Who Are the Users of Digital Public Services?
Bettina Distel, Ida Lindgren
117-129
Citizens’ Motivations for Engaging in Open Data Hackathons
Arie Purwanto, Anneke Zuiderwijk, Marijn Janssen
130-141
Substituting Computers for Mobile Phones? An Analysis of the Effect of Device Divide on Digital Skills in Brazil
Marcelo Araujo, Nicolau Reinhard
142-154
The Role of eParticipation in the Expansion of Individual Capabilities
Marie Macadar, Gabriela Viale Pereira, Fernando Pinto
155-166

 


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