Table of Contents
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Digital Transformation for a Sustainable Society in the 21st Century
Ilias O. Pappas, Patrick Mikalef, Yogesh Dwivedi, Letizia Jaccheri, John Krogstie, Matti Mäntymäki |
Front Matter |
E-Business
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Review of Theoretical Models and Limitations of Social Commerce Adoption Literature
Prianka Sarker, Hatice Kizgin, Nripendra Rana, Yogesh Dwivedi |
3-12 |
Care About Your Customer: A Use and Gratification Study Regarding Co-creation and Customer Engagement on Facebook
Patrick Cornelissen, Robin Effing, Ton Spil |
13-24 |
Exploring the Effects of Value Added Services on Perceived Value of Mobile Payment in the UK
Hassan Alhallaq, Muhammad Younas, Samia Kamal, Bob Champion |
25-36 |
Users’ Behavioral Strategies Toward Mobile App Problems: Fight or Flight
Yavuz Inal, Tuna Hacaloglu |
37-49 |
Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy
Ali Alalwan, Abdullah Baabdullah, Nripendra Rana, Yogesh Dwivedi, Hatice Kizgin |
50-61 |
Towards Assessing Online Customer Reviews from the Product Designer’s Viewpoint
Mate Kovacs, Victor Kryssanov |
62-74 |
Comparing Human Computation, Machine, and Hybrid Methods for Detecting Hotel Review Spam
Christopher Harris |
75-86 |
Why Consumers Do not Provide Online Reviews?
Daniele Doneddu, Irina Novoshilova |
87-98 |
Big Data Analytics
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Big Data Readiness Index – Africa in the Age of Analytics
Anke Joubert, Matthias Murawski, Markus Bick |
101-112 |
Investigating Factors that Influence the Adoption of BI Systems by End Users in the Mining Industry in Southern Africa
Sunet Eybers, Marie Hattingh, Liako Kuoe |
113-124 |
Big Data Value Chain: Making Sense of the Challenges
Milla Wirén, Matti Mäntymäki, A. Najmul Islam |
125-137 |
A Spatio-Temporal Data Imputation Model for Supporting Analytics at the Edge
Christos Anagnostopoulos, Stathes Hadjiefthymiades, Kostas Kolomvatsos, Panagiota Papadopoulou |
138-150 |
The Role of Big Data in Addressing Societal Challenges: A Systematic Mapping Study
Farzana Quayyum, Ilias Pappas, Letizia Jaccheri |
151-163 |
Organizational Culture Challenges of Adopting Big Data: A Systematic Literature Review
Trygve Lunde, Atilla Sjusdal, Ilias Pappas |
164-176 |
Exploring the Relationship Between Data Science and Circular Economy: An Enhanced CRISP-DM Process Model
Eivind Kristoffersen, Oluseun Aremu, Fenna Blomsma, Patrick Mikalef, Jingyue Li |
177-189 |
The Praxis of HR Analytics
Niels Netten, Sunil Choenni, Mortaza Bargh |
190-202 |
Open Science and Open Data
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Decision Tree Analysis for Estimating the Costs and Benefits of Disclosing Data
Ahmad Luthfi, Marijn Janssen, Joep Crompvoets |
205-217 |
Predicting Parking Demand with Open Data
Thomas Schuster, Raphael Volz |
218-229 |
Towards an Ontology for Public Procurement Based on the Open Contracting Data Standard
Ahmet Soylu, Brian Elvesæter, Philip Turk, Dumitru Roman, Oscar Corcho, Elena Simperl, George Konstantinidis, Till Lech |
230-237 |
Designing Laboratory Forensics
Armel Lefebvre, Marco Spruit |
238-251 |
Artificial Intelligence and Internet of Things
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The State of Artificial Intelligence Research in the Context of National Security: Bibliometric Analysis and Research Agenda
Samuel Wamba, Ransome Bawack, Kevin Carillo |
255-266 |
Artificial Intelligence in the Public Sector: A Study of Challenges and Opportunities for Norwegian Municipalities
Patrick Mikalef, Siw Fjørtoft, Hans Torvatn |
267-277 |
Internet of Things Business Models: The RAWFIE Case
Panagiota Papadopoulou, Kostas Kolomvatsos, Stathes Hadjiefthymiades |
278-290 |
Smart Cities and Smart Homes
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The Internet of Things as Smart City Enabler: The Cases of Palo Alto, Nice and Stockholm
Wouter Evertzen, Robin Effing, Efthymios Constantinides |
293-304 |
Smart Home Technology Acceptance: An Empirical Investigation
Davit Marikyan, Savvas Papagiannidis, Eleftherios Alamanos |
305-315 |
Designing at the Intersection of Gamification and Persuasive Technology to Incentivize Energy-Saving
Böckle Martin, Yeboah-Antwi Kwaku |
316-328 |
D2C-SM: Designing a Distributed-to-Centralized Software Management Architecture for Smart Cities
Amir Sinaeepourfard, Sobah Petersen, Dirk Ahlers |
329-341 |
Social Media and Analytics
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Use of Social Media by b2b Companies: Systematic Literature Review and Suggestions for Future Research
Yogesh Dwivedi, Elvira Ismagilova, Nripendra Rana, Vishanth Weerakkody |
345-355 |
Social Media Reporting and Firm Value
Abdalmuttaleb Al-Sartawi, Allam Hamdan |
356-366 |
Social Media Information Literacy – What Does It Mean and How Can We Measure It?
Matthias Murawski, Julian Bühler, Martin Böckle, Jan Pawlowski, Markus Bick |
367-379 |
The Role of Tweet-Related Emotion on the Exhaustion – Recovery from Work Relationship
Konstantina Foti, Despoina Xanthopoulou, Savvas Papagiannidis, Konstantinos Kafetsios |
380-391 |
Winning of Hearts and Minds: Integrating Sentiment Analytics into the Analysis of Contradictions
Jennifer Ferreira, Denis Dennehy, Jaganath Babu, Kieran Conboy |
392-403 |
Analyzing Customer Engagement Using Twitter Analytics: A Case of Uber Car-Hailing Services
Saroj Bijarnia, Richa Khetan, P. Ilavarasan, Arpan Kar |
404-414 |
Aggressive Social Media Post Detection System Containing Symbolic Images
Kirti Kumari, Jyoti Singh, Yogesh Dwivedi, Nripendra Rana |
415-424 |
Digital Payment Adoption in India: Insights from Twitter Analytics
Prabhsimran Singh, Yogesh Dwivedi, Karanjeet Kahlon, Nripendra Rana, Pushp Patil, Ravinder Sawhney |
425-436 |
Digital Governance
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Adoption of Transactional Service in Electronic Government – A Case of Pak-Identity Service
Muhammad Khurshid, Nor Zakaria, Ammar Rashid, Yunis Ahmed, Muhammad Shafique |
439-450 |
Governments’ Perspective on Engaging Citizens in the Co-creation of E-Government Services: A Meta-synthesis of Qualitative Case Studies
Anupriya Khan, Satish Krishnan, A. Islam |
451-463 |
Blockchain Technology for Enabling Transparent and Traceable Government Collaboration in Public Project Processes of Developing Economies
Ebizimoh Abodei, Alex Norta, Irene Azogu, Chibuzor Udokwu, Dirk Draheim |
464-475 |
Aspects of Personal Data Protection from State and Citizen Perspectives – Case of Georgia
Mariam Tsulukidze, Kartin Nyman-Metcalf, Valentyna Tsap, Ingrid Pappel, Dirk Draheim |
476-488 |
Prioritizing Digital Identity Goals – The Case Study of Aadhaar in India
Umar Mir, Arpan Kar, M. Gupta, R. Sharma |
489-501 |
Digital Divide and Social Inclusion
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Digital Inequalities: A Review of Contributing Factors and Measures for Crossing the Divide
Eli Hustad, June Hansen, Andreas Skaiaa, Polyxeni Vassilakopoulou |
505-519 |
A Review of the State-of-the-Art of Assistive Technology for People with ASD in the Workplace and in Everyday Life
Lina Wali, Filippo Sanfilippo |
520-532 |
Understanding the Value of Using Smartphones for Older Adults in China: A Value-Focused Thinking Approach
Shang Gao, Ying Li, Hong Guo |
533-544 |
Adoption and Use of Tablet Devices by Older Adults: A Quantitative Study
Uchenna Ojiako, Jyoti Choudrie, Ukamaka Nwanekezie, Chike-Obuekwe Chikelue |
545-558 |
Reciprocity and Social Exchange in the Sharing Economy
Dinara Davlembayeva, Savvas Papagiannidis, Eleftherios Alamanos |
559-569 |
Learning and Education
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Technology-Enhanced Organizational Learning: A Systematic Literature Review
Michail Giannakos, Patrick Mikalef, Ilias Pappas |
573-584 |
E-Assessment in Programming Courses: Towards a Digital Ecosystem Supporting Diverse Needs?
Aparna Chirumamilla, Guttorm Sindre |
585-596 |
Reflection on How to Write the Learning Outcomes for an Online Programming Course for Teachers
Hege Olstad, Majid Rouhani |
597-608 |
Autonomous and Collaborative e-Learning in English for Specific Purposes
Ivana Simonova |
609-620 |
User Experience Evaluation in eModeration: The Case of Higher Education Institutions in Developing Countries
Corné Staden, Jan Kroeze, Judy Biljon |
621-633 |
Computational Linguistics and Its Implementation in e-Learning Platforms
Marcel Pikhart |
634-640 |
ICT-Based Challenges of Repurposing a Single-Campus Course to Multi-campus Settings: A Pragmatic Case Study
Abdullah Bahmani, Rune Hjelsvold, Birgit Krogstie |
641-653 |
From Theory to Practice: Teaching Assistants’ Role in Multi-campus Education
Abdullah Bahmani, Rune Hjelsvold |
654-664 |
Security in Digital Environments
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Demographic Factors in Cyber Security: An Empirical Study
Shweta Mittal, P. Ilavarasan |
667-676 |
Identifying Security Risks of Digital Transformation - An Engineering Perspective
Anh Nguyen Duc, Aparna Chirumamilla |
677-688 |
Modelling and Managing the Digital Enterprise
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Creating Business Value from Cloud-Based ERP Systems in Small and Medium-Sized Enterprises
Eli Hustad, Dag Olsen, Emeli Jørgensen, Vegard Sørheller |
691-703 |
Critical Success Factors for Dynamic Enterprise Risk Management in Responsive Organisations: A Factor Analysis Approach
Brenda Didi-Quvane, Hanlie Smuts, Machdel Matthee |
704-717 |
Structural Requirements for Digital Transformation – Insights from German Enterprises
Matthias Murawski, Tristan Thordsen, Malte Martensen, Christina Rademacher, Markus Bick |
718-729 |
Chief Digital Officers as Protagonists in Digital Transformation
Jostein Engesmo, Niki Panteli |
730-737 |
A Role-Based Maturity Model for Digital Relevance
Katja Bley, Hendrik Schön |
738-744 |
Digital Innovation and Business Transformation
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Prioritizing Knowledge Transfer Conditions for Innovation Ecosystems: A Mixed-Method Approach
Emily Bacon, Michael Williams, Gareth Davies |
747-758 |
Design Thinking for Pre-empting Digital Disruption
Aurona Gerber, Machdel Matthee |
759-770 |
A Taxonomy for Personal Processes: Results from a Semi-structured Interview
Sercan Oruç, P. Erhan Eren, Altan Koçyiğit, Sencer Yeralan |
771-782 |
Online Communities
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Learning to Lead Online Collaborations: Insights from Student-Based Global Virtual Teams Between UK and Norway
Niki Panteli, Tor Hjeltnes, Knut Strand |
785-796 |
Fighting Crime: Harnessing the Power of Virtual Social Communities
Marie Hattingh, Sunet Eybers |
797-808 |
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