What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive e-Government

Abstract : Digital divide is still a big topic in information systems and egovernment research. In the past, several tracks and workshops on this topic existed. As information technology and especially the internet become more and more important governments cannot ignore the fact that elderly citizens are excluded from the benefits related to internet usage. Although e-Inclusion programmes and initiatives changed over the years and, moreover, although the amount of e-Inclusion literature is constantly growing, there is still no thorough understanding of potential factors influencing private internet usage. Hence, in this study we identify important influencing factors based on the literature on technology acceptance and digital divide. We develop a model based on these factors and test it against comprehensive survey data (n=192). Our theoretical model is able to explain more than 70% of the variation in private internet usage. We derive policy recommendations based on the results and discuss implications for future research.
Document type :
Conference papers
Complete list of metadatas

Cited literature [36 references]  Display  Hide  Download

https://hal.inria.fr/hal-01059183
Contributor : Hal Ifip <>
Submitted on : Friday, August 29, 2014 - 3:05:12 PM
Last modification on : Friday, August 11, 2017 - 5:39:24 PM
Long-term archiving on : Sunday, November 30, 2014 - 10:46:46 AM

File

egov2010_submission_94.pdf
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Bjoern Niehaves, Ralf Plattfaut. What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive e-Government. 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.275-288, ⟨10.1007/978-3-642-14799-9_24⟩. ⟨hal-01059183⟩

Share

Metrics

Record views

136

Files downloads

372