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Table of Contents Electronic Government Maria A.Wimmer, Marijn Janssen, Hans J. Scholl (Eds.) Front Matter Research Foundations Electronic Government Research: Topical Directions and Preferences Hans Scholl 1-13 Territorial Governance, E-Government and Sustainable Development Policy: A System Dynamics Approach Diego Navarra, Carmine Bianchi 14-25 Open Government Data and Transparency Political Will and Strategic Use of YouTube to Advancing Government Transparency: An Analysis of Jakarta Government-Generated YouTube Videos Akemi Chatfield, Uuf Brajawidagda 26-37 A Coordination Theory Perspective to Improve the Use of Open Data in Policy-Making Anneke Zuiderwijk, Marijn Janssen 38-49 Opening Moves – Drivers, Enablers and Barriers of Open Data in a Semi-public Organization Anne Veenstra, Tijs Broek 50-61 Open Government Portals Assessment: A Transparency for Accountability Perspective Rui Lourenço 62-74 A Guide to Implement Open Data in Public Agencies Mauricio Solar, Luis Meijueiro, Fernando Daniels 75-86 Participatory Data Gathering for Public Sector Reuse: Lessons Learned from Traditional Initiatives Nathalie Stembert, Peter Conradie, Ingrid Mulder, Sunil Choenni 87-98 Linked Open Government Data Analytics Evangelos Kalampokis, Efthimios Tambouris, Konstantinos Tarabanis 99-110 How to Support (Political) Decisions? Presentation of a Micro-simulation Model to Assess the Implications of EU-wide Tax Reforms Stefan Hohls 111-122 Participation in Discussion Spaces of Health Informatics in Brazil Marcelo Fornazin, Luiz Joia 123-134 Service Design and Improvement Government Architecture: Concepts, Use and Impact Marijn Janssen, Leif Flak, Øystein Sæbø 135-147 Strategic Framework for Designing E-Government in Developing Countries Catherine Mkude, Maria Wimmer 148-162 Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors Vanessa Greger, Petra Wolf, Helmut Krcmar 163-174 Value Proposition in Mobile Government Chien-Chih Yu 175-187 A Framework for Interoperability Testing in Pan-European Public Service Provision Ansgar Mondorf, Maria Wimmer, Daniel Reiser 188-199 Representational Practices in Demands Driven Development of Public Sector Johanna Sefyrin, Katarina Gidlund, Karin Öberg, Annelie Ekelin 200-211 Process Management Challenges in Swedish Public Sector: A Bottom Up Initiative Carl-Mikael Lönn, Elin Uppström 212-223 Business Processes and Standard Operating Procedures: Two Coins with Similar Sides Gertraud Peinel, Thomas Rose 224-236 Stakeholder Salience Changes in an e-Government Implementation Project Karin Axelsson, Ulf Melin, Ida Lindgren 237-249 Adoption and Service Evaluation Facilitating Adoption of International Information Infrastructures: A Living Labs Approach Bram Klievink, Inge Lucassen 250-261 Examining Sources of Resistance to the Implementation of a Patent Management System in a Developing Country: Evidence from a Case Study of the Brazilian Patent Office Gabriel Canto Cavalheiro, Luiz Joia 262-273 Modular Architecture for Adaptable Signature-Creation Tools Vesna Krnjic, Klaus Stranacher, Tobias Kellner, Andreas Fitzek 274-285 Organizational Resistance to E-Invoicing – Results from an Empirical Investigation among SMEs Steffi Haag, Friedrich Born, Stanislav Kreuzer, Steffen Bernius 286-297 The Influence of Social Context and Targeted Communication on e-Government Service Adoption Michael Räckers, Sara Hofmann, Jörg Becker 298-309 Social Media and Social Network Analysis Social Media and Government Responsiveness: The Case of the UK Food Standards Agency Panagiotis Panagiotopoulos, Julie Barnett, Laurence Brooks 310-321 Online Forums vs. Social Networks: Two Case Studies to Support eGovernment with Topic Opinion Analysis Timo Wandhöfer, Beccy Allen, Steve Taylor, Paul Walland, Sergej Sizov 322-334

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