Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh

Abstract : This paper aims to identify the need for Public Sector Information Systems (PSIS), a particular field of the IS discipline dealing with the design, redesign and evaluation of E-services in public sector organizations. A longitudinal and empirical study of an E-service project in a public sector organization in Bangladesh reveals that without addressing underlying organizational problems, taking account into organization contexts, statutes and practices and considering the organizational reality and users’ capability; it is difficult to implement E-services in public sector organizations. This paper argues that a particular information system (public sector information systems (PSIS)) has the potential to lead to better design and implementation of successful E-services in public sector organizations.
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Muhammad Alam, Laurence Brooks. Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh. 13th International Conference on Electronic Government (EGOV), Sep 2014, Dublin, Ireland. pp.106-119, ⟨10.1007/978-3-662-44426-9_9⟩. ⟨hal-01401731⟩

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