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Engineering effective cooperation and communication: a bottom-up approach

Abstract : Current research in crisis management research tends to overemphasise formal organisational modes and does not adequately support ground level teams. Following a case study, we identify five main problems experienced by rescuers at the start of an emergency intervention. The work shows a clear need to focus research on ground level communication and local coordination activities and to develop flexible communication tools and flexible coordination structures. We argue that robustness, flexibility and self-organisation are key issues in designing emergency communication systems. We give two simple examples of communication tools that can support flexible and robust communications.
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Contributor : Sylvie Pesty <>
Submitted on : Thursday, February 27, 2014 - 7:09:56 PM
Last modification on : Thursday, June 10, 2021 - 3:08:36 AM



Julie Dugdale, Sandrine Darcy, Bernard Pavard. Engineering effective cooperation and communication: a bottom-up approach. International Journal of Emergency Management, Inderscience, 2006, 3 (1), pp.58-65. ⟨10.1504/IJEM.2006.010281⟩. ⟨hal-00952214⟩



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