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Penser "Plasticité" peut améliorer la Qualité des Interfaces Homme-Machine : une étude de cas

Audrey Serna 1 Gaëlle Calvary 1 Dominique Scapin 2 
1 IIHM - Ingénierie de l’Interaction Homme-Machine
LIG - Laboratoire d'Informatique de Grenoble
2 AxIS - Usage-centered design, analysis and improvement of information systems
CRISAM - Inria Sophia Antipolis - Méditerranée , Inria Paris-Rocquencourt
Abstract : In Human-Computer Interaction, plasticity refers to the capacity of User Interfaces (UI) to adapt to the context of use (user, platform, environment) while preserving user-centered properties. Until now, plasticity was the scope of various studies. The adaptation from a context of use to another was studied in order to satisfy the end-user's requirements. This paper changes the focus: plasticity in itself is not the scope anymore; it is viewed as a way for designers to improve UI quality. The iterative design process is detailed for a case study where all design decisions have been recorded in terms of their influence on UI ergonomic quality. The case study deals with e-goverrment procedures. The return of experience shows that paying attention to plasticity for a small screen platform results in improvements on the large screen platform version due to the reexamination of its initial design
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Submitted on : Friday, February 28, 2014 - 11:32:00 AM
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Audrey Serna, Gaëlle Calvary, Dominique Scapin. Penser "Plasticité" peut améliorer la Qualité des Interfaces Homme-Machine : une étude de cas. Ergo'IA '10 Proceedings of the Ergonomie et Informatique Avancee Conference, Oct 2010, Biarritz, France. pp.77-84, ⟨10.1145/1868650.1868663⟩. ⟨hal-00953324⟩



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