Abstract : Businesses today have more than ever a sharp focus
on reducing capital and operational expenses. Business Process
Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and adoption of
shared service models have all increased on a global scale. This results
in an emerging complexity and volatility of business relationships. As
the future internet of services evolves towards dynamic "service
marketplaces", where shared services are discovered, negotiated and
choreographed at run-time, the new approaches to the compliance
management in complex environments are needed. We argue that one of the
key issues to address is trust. This paper describes the compliance
management models in emerging outsourcing environments that include use
of shared services such as cloud computing services. In this context, we
briefly present MASTER project that, among other things, integrates
several mechanisms to increase the trust levels among stakeholders.
Finally, we present a solution for the automated evidence collection at
the service provider site and discuss related trust issues.
https://hal.inria.fr/hal-01055011 Contributor : Hal IfipConnect in order to contact the contributor Submitted on : Monday, August 11, 2014 - 11:02:15 AM Last modification on : Friday, August 11, 2017 - 2:59:53 PM Long-term archiving on: : Wednesday, November 26, 2014 - 9:46:21 PM
Aljosa Pasic, Juan Bareño, Beatriz Gallego-Nicasio, Rubén Torres, Daniel Fernandez. Trust and Compliance Management Models in
Emerging Outsourcing Environments. 10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society (I3E), Nov 2010, Buenos Aires, Argentina. pp.237-248, ⟨10.1007/978-3-642-16283-1_27⟩. ⟨hal-01055011⟩