Abstract : Businesses today have more than ever a sharp focus
on reducing capital and operational expenses. Business Process
Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and adoption of
shared service models have all increased on a global scale. This results
in an emerging complexity and volatility of business relationships. As
the future internet of services evolves towards dynamic "service
marketplaces", where shared services are discovered, negotiated and
choreographed at run-time, the new approaches to the compliance
management in complex environments are needed. We argue that one of the
key issues to address is trust. This paper describes the compliance
management models in emerging outsourcing environments that include use
of shared services such as cloud computing services. In this context, we
briefly present MASTER project that, among other things, integrates
several mechanisms to increase the trust levels among stakeholders.
Finally, we present a solution for the automated evidence collection at
the service provider site and discuss related trust issues.
Wojciech Cellary; Elsa Estevez. 10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society (I3E), Nov 2010, Buenos Aires, Argentina. Springer, IFIP Advances in Information and Communication Technology, AICT-341, pp.237-248, 2010, Software Services for e-World. 〈10.1007/978-3-642-16283-1_27〉
https://hal.inria.fr/hal-01055011
Contributeur : Hal Ifip
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Soumis le : lundi 11 août 2014 - 11:02:15
Dernière modification le : vendredi 11 août 2017 - 14:59:53
Document(s) archivé(s) le : mercredi 26 novembre 2014 - 21:46:21
Aljosa Pasic, Juan Bareño, Beatriz Gallego-Nicasio, Rubén Torres, Daniel Fernandez. Trust and Compliance Management Models in
Emerging Outsourcing Environments. Wojciech Cellary; Elsa Estevez. 10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society (I3E), Nov 2010, Buenos Aires, Argentina. Springer, IFIP Advances in Information and Communication Technology, AICT-341, pp.237-248, 2010, Software Services for e-World. 〈10.1007/978-3-642-16283-1_27〉. 〈hal-01055011〉
