Abstract : By tracing and comparing the number of key-presses taken to complete the functions in Word 2007 and Word 2003, the paper identifies eight design heuristics Word 2003 and Word 2007 could have violated, creating design flaws leading to potential usability problems. This paper concludes with design implications for software.
https://hal.inria.fr/hal-01055470 Contributor : Hal IfipConnect in order to contact the contributor Submitted on : Wednesday, August 13, 2014 - 9:17:28 AM Last modification on : Friday, August 11, 2017 - 11:19:58 AM Long-term archiving on: : Wednesday, November 26, 2014 - 11:31:42 PM
yin-Leng Theng, Eng Kiat Ting, Xuehong Tao. From Microsoft Word 2003 to Microsoft Word 2007: Design Heuristics, Design Flaws and Lessons Learnt. Second IFIP TC 13 Symposium on Human-Computer Interaction (HCIS)/ Held as Part of World Computer Congress (WCC), Sep 2010, Brisbane, Australia. pp.289-292, ⟨10.1007/978-3-642-15231-3_32⟩. ⟨hal-01055470⟩