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Networked Service Innovation Process in the Production of a New Urban Area
Abstract : When a newly completed urban area does not conform to the visions, this brings disappointment for the residents and losses for the service providers in the area. In order to specify process innovations required in urban development, we conceptualise new urban areas as service innovations, and compare urban development to new service development. We conclude that developing urban areas as a process of customer-oriented service development and production is likely to lead to the satisfaction of all stakeholders.
Cited literature [6 references]
https://hal.inria.fr/hal-01055805
Contributor : Hal Ifip <>
Submitted on : Wednesday, August 13, 2014 - 5:41:27 PM
Last modification on : Thursday, March 5, 2020 - 4:46:00 PM
Long-term archiving on: : Tuesday, April 11, 2017 - 7:32:51 PM
Contributor : Hal Ifip <>
Submitted on : Wednesday, August 13, 2014 - 5:41:27 PM
Last modification on : Thursday, March 5, 2020 - 4:46:00 PM
Long-term archiving on: : Tuesday, April 11, 2017 - 7:32:51 PM
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03380592.pdf
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Distributed under a Creative Commons Attribution 4.0 International License