The Concept of Modularisation of Industrial Services

Abstract : The paper summarises findings from an action research project on modularisation of industrial services. Based on literature about modularisation of physical goods and literature on modularisation of services, several research gaps are highlighted and appropriate approaches discussed. Module drivers addressing modularisation benefits are transferred to services. Interdependencies among service elements are presented. Research gaps on design opportunities of modular service products are addressed and possible analogies from modularisation of physical goods are introduced.
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Bruno Vallespir; Thècle Alix. International Conference on Advances in Production and Management Systems (APMS), Sep 2009, Paris, France. Springer, IFIP Advances in Information and Communication Technology, AICT-338, pp.555-562, 2010, Advances in Production Management Systems. New Challenges, New Approaches. 〈10.1007/978-3-642-16358-6_69〉
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Fabrice Seite, Oliver Schneider, Andreas Nobs. The Concept of Modularisation of Industrial Services. Bruno Vallespir; Thècle Alix. International Conference on Advances in Production and Management Systems (APMS), Sep 2009, Paris, France. Springer, IFIP Advances in Information and Communication Technology, AICT-338, pp.555-562, 2010, Advances in Production Management Systems. New Challenges, New Approaches. 〈10.1007/978-3-642-16358-6_69〉. 〈hal-01055810〉

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