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Understanding Process Quality in the Context of Collaborative Business Network Structures
Abstract : Demanding customer requirements have led to the situation where products are realised in collaborative business networks by different cooperating companies. In an extreme case such networks exist only for one specific customer order. Such temporary and dynamic organisation forms make new demands on Quality Management (QM) approaches. Existing QM practices mostly focus on assuring and improving quality of standardised processes inside single companies or long-term relations between business partners in supply chains. This paper discusses in particular the exchange of quality-relevant information flows and processes in the different constellations of collaborative business networks that are conceivable in real life.
Cited literature [20 references]
https://hal.inria.fr/hal-01055811
Contributor : Hal Ifip <>
Submitted on : Wednesday, August 13, 2014 - 5:31:38 PM
Last modification on : Thursday, March 5, 2020 - 4:46:02 PM
Long-term archiving on: : Thursday, November 27, 2014 - 12:33:04 AM
Contributor : Hal Ifip <>
Submitted on : Wednesday, August 13, 2014 - 5:31:38 PM
Last modification on : Thursday, March 5, 2020 - 4:46:02 PM
Long-term archiving on: : Thursday, November 27, 2014 - 12:33:04 AM
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03380536.pdf
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Distributed under a Creative Commons Attribution 4.0 International License