A Framework for Enhancing Responsiveness in Sales Order Processing System Using Web Services and Ubiquitous Computing Technologies

Abstract : This study attempts to enhance the responsiveness of enterprises by adjusting the delivery dates taking into account of the production and delivery schedules in a supply chain. To enhance responsiveness, we suggest a due-date assignment method and re-negotiation process for a sales order processing system. The due-date assignment method is designed with the concept of categorized customers' priorities and the re-negotiation process is designed with the concept of the partial delivery and due-date delay allowances. Usually, the due-dates have been considered as customer-assigned exogenous parameters or fixed endogenous variables set by manufacturers. However, those are customary in some industries, e.g. semi-conductor manufacturing, that customers often request changes for their delivery dates after placing an order if something unexpected happens. From these observations, we also propose a new architecture of responsive sales order processing system based on Web Services and Ubiquitous Computing technologies for reliable real-time information.
Type de document :
Communication dans un congrès
Bruno Vallespir; Thècle Alix. International Conference on Advances in Production and Management Systems (APMS), Sep 2009, Paris, France. Springer, IFIP Advances in Information and Communication Technology, AICT-338, pp.449-456, 2010, Advances in Production Management Systems. New Challenges, New Approaches. 〈10.1007/978-3-642-16358-6_56〉
Liste complète des métadonnées

Littérature citée [21 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01055823
Contributeur : Hal Ifip <>
Soumis le : mercredi 13 août 2014 - 17:20:05
Dernière modification le : vendredi 1 décembre 2017 - 01:15:25
Document(s) archivé(s) le : jeudi 27 novembre 2014 - 00:36:12

Fichier

03380441.pdf
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Mokmin Park, Kitae Shin, Hanil Jeong, Jinwoo Park. A Framework for Enhancing Responsiveness in Sales Order Processing System Using Web Services and Ubiquitous Computing Technologies. Bruno Vallespir; Thècle Alix. International Conference on Advances in Production and Management Systems (APMS), Sep 2009, Paris, France. Springer, IFIP Advances in Information and Communication Technology, AICT-338, pp.449-456, 2010, Advances in Production Management Systems. New Challenges, New Approaches. 〈10.1007/978-3-642-16358-6_56〉. 〈hal-01055823〉

Partager

Métriques

Consultations de la notice

198

Téléchargements de fichiers

175