M. L. Christopher, Logistics and Supply Chain Management, 1992.

D. Kritchanchai and B. L. Maccarthy, Responsiveness of the Order Fulfillment Process, IJOPM, vol.19, issue.8, pp.812-833, 1999.

V. Gordon, J. M. Proth, and C. Chu, A survey of the state-of-the-art of common due date assignment and scheduling research, European Journal of Operational Research, vol.139, issue.1, pp.1-25, 2002.
DOI : 10.1016/S0377-2217(01)00181-3
URL : https://hal.archives-ouvertes.fr/inria-00073236

L. Özdamar and T. Yazgaç, Capacity Driven Due Date Settings in Make-to-Order Production Systems, pp.29-44, 1997.

M. Elhafsi, An Operational Decision Model for Lead-time and Price Quotation in Congested Manufacturing Systems, pp.355-370, 2000.

G. A. Welker and J. D. Vries, Formalising the ordering process to achieve responsiveness, Journal of Manufacturing Technology Management, vol.16, issue.4, pp.396-410, 2005.
DOI : 10.1108/17410380510594499

F. A. Wester, J. Wijngaard, and W. H. Zijm, Order Acceptance Strategies in a Productionto-Order Environment with Setup Times and Due-dates, IJPR, pp.1313-1326, 1992.

P. R. Philipoom and T. D. Fry, Capacity-based order review/release strategies to improve manufacturing performance, International Journal of Production Research, vol.11, issue.11, pp.2559-2572, 1992.
DOI : 10.1080/00207548408942482

M. O. Ball, C. Chen, and Z. Zhao, Available to Promise (eds) Handbook of quantitative supply chain management: modeling in the eBusiness era, Kluwer, pp.447-482, 2004.

R. Pibernik, Advanced available-to-promise: Classification, selected methods and requirements for operations and inventory management, International Journal of Production Economics, vol.93, issue.94, pp.239-252, 2005.
DOI : 10.1016/j.ijpe.2004.06.023

T. R. Ervolina, M. Ettl, Y. M. Lee, and D. J. Peters, Managing Product Availability in an Assemble-to-Order Supply Chain with Multiple Customer Segments, OR Spectrum, 2007.

S. G. Taylor and G. J. Plenert, Finite Capacity Promising, Prod, Inv. Mgt. J, pp.50-56, 1999.

A. Bixby, B. Downs, and M. Self, A Scheduling and Capable-to-Promise Application for Swift & Company, Interfaces, pp.69-86, 2006.

H. H. Wu and J. Y. Liu, A capacity available-to-promise model for drum-buffer-rope systems, International Journal of Production Research, vol.29, issue.8, pp.2255-2274, 2008.
DOI : 10.1016/0272-6963(93)90034-M

S. H. Chung, W. L. Pearn, A. H. Lee, and W. T. Ke, Job order releasing and throughput planning for multi-priority orders in wafer fabs, International Journal of Production Research, vol.41, issue.8, pp.1765-1784, 2003.
DOI : 10.1080/0020754021000049862

H. Meyr, Customer Segmentation, Allocation Planning and Order Processing in Make-to- Stock Production, OR Spectrum 31, pp.229-256, 2009.

R. Pibernik and P. Yadav, Dynamic capacity reservation and due date quoting in a make-to-order system, Naval Research Logistics, vol.37, issue.7, pp.593-611, 2008.
DOI : 10.1002/nav.20304

M. C. Wu and S. Y. Chen, A: Cost Model for Justifying the Acceptance of Rush Orders, pp.1963-1974, 1996.

H. I. Jeong, J. W. Park, and R. C. Leachman, A batch splitting method for a job shop scheduling problem in an MRP environment, International Journal of Production Research, vol.37, issue.15, pp.3583-3589, 1999.
DOI : 10.1080/002075499190194

K. C. Lee, J. W. Park, H. I. Jeong, and C. K. Park, Development of a decision-support system for the formulation of manufacturing strategy, International Journal of Production Research, vol.51, issue.15, pp.3913-3930, 2002.
DOI : 10.1007/s001700050050

H. Stadtler and C. Kilger, Supply Chain Management and Advanced Planning, 2008.