An Investigation of the Users' Perception of OSS Quality

Abstract : The quality of Open Source Software (OSS) is generally much debated. Some state that it is generally higher than closed-source counterparts, while others are more skeptical. The authors have collected the opinions of the users concerning the quality of 44 OSS products in a systematic manner, so that it is now possible to present the actual opinions of real users about the quality of OSS products. Among the results reported in the paper are: the distribution of trustworthiness of OSS based on our survey; a comparison of the trustworthiness of the surveyed products with respect to both open and closed-source competitors; the identification of the qualities that affect the perception of trustworthiness, based on rigorous statistical analysis.
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Communication dans un congrès
Pär Ågerfalk; Cornelia Boldyreff; Jesús M. González-Barahona; Gregory R. Madey; John Noll. 6th International IFIP WG 2.13 Conference on Open Source Systems,(OSS), May 2010, Notre Dame, United States. Springer, IFIP Advances in Information and Communication Technology, AICT-319, pp.15-28, 2010, Open Source Software: New Horizons. 〈10.1007/978-3-642-13244-5_2〉
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Vieri Bianco, Luigi Lavazza, Sandro Morasca, Davide Taibi, Davide Tosi. An Investigation of the Users' Perception of OSS Quality. Pär Ågerfalk; Cornelia Boldyreff; Jesús M. González-Barahona; Gregory R. Madey; John Noll. 6th International IFIP WG 2.13 Conference on Open Source Systems,(OSS), May 2010, Notre Dame, United States. Springer, IFIP Advances in Information and Communication Technology, AICT-319, pp.15-28, 2010, Open Source Software: New Horizons. 〈10.1007/978-3-642-13244-5_2〉. 〈hal-01056042〉

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