Usability Heuristics and Qualitative Indicators for the Usability Evaluation of Touch Screen Ventilator Systems

Abstract : A ventilator system provides respiratory support to critically ill patients in the Intensive Care Unit. Increasing complexity in the user interface, features and functionalities of ventilator systems can cause medical errors and cost the life of a patient. Therefore, the usability of ventilator systems is most crucial to ensure patient safety. We have evolved a specialized set of heuristics combined with objectively defined usability indicators for the usability evaluation of touch screen based ventilator systems. Our study presents the heuristic evaluation of three touch screen based ventilator systems manufactured by three different companies. The heuristic evaluation has been performed by four different usability evaluators to ensure the reliability of heuristics proposed in this paper. The specialized set of heuristics linked with user interface components and the objectively defined usability indicators are found more reliable in identifying specific usability problems of ventilator systems.
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Dinesh Katre; Rikke Orngreen; Pradeep Yammiyavar; Torkil Clemmensen. Second IFIP WG 13.6 Conference on Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts (HWID), Oct 2009, Pune, India. Springer, IFIP Advances in Information and Communication Technology, AICT-316, pp.83-97, 2010, Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. 〈10.1007/978-3-642-11762-6_8〉
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Dinesh Katre, Ganesh Bhutkar, Shekhar Karmarkar. Usability Heuristics and Qualitative Indicators for the Usability Evaluation of Touch Screen Ventilator Systems. Dinesh Katre; Rikke Orngreen; Pradeep Yammiyavar; Torkil Clemmensen. Second IFIP WG 13.6 Conference on Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts (HWID), Oct 2009, Pune, India. Springer, IFIP Advances in Information and Communication Technology, AICT-316, pp.83-97, 2010, Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. 〈10.1007/978-3-642-11762-6_8〉. 〈hal-01056232〉

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