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Siblings of a Different Kind: E-Government and E-Commerce

Abstract : This paper reports on the last phase of a longitudinal exploratory study, which aims to compare similarities and differences between e-Commerce and e-Government. In two stages, we collected rich data via focus groups of experts from both public and private sectors. This paper reports on our findings in the areas of Process Management, Information Management, and Stakeholder Relations. We found the trajectories of the two phenomena of e-Commerce and e-Government to be quite distinct such that one can hardly serve as a role model for the other. Yet, comparing the two phenomena still unveils a high potential for cross-pollination.
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Karine Barzilai-Nahon, Hans Jochen Scholl. Siblings of a Different Kind: E-Government and E-Commerce. 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.25-37, ⟨10.1007/978-3-642-14799-9_3⟩. ⟨hal-01056568⟩



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