Toward a Formal Approach to Process Bundling in Public Administrations

Abstract : Excessive information and data exchanges between companies and public administrations create a need for the bundling of processes. Process bundles are created whenever cross-organizational processes are combined or interlinked. While a considerable amount of literature addressing the process of reorganizing, optimizing, or reengineering processes exists, much less is known about concrete approaches which facilitate the identification of suitable process bundles. This paper presents a review of identification criteria relevant for process bundling. Our literature review is deliberately broad, encompassing work in the fields of process management, reengineering, and E-Government. The analysis discloses that the plain focus on secondary process identification criteria (e.g., inefficiencies and redundancies) neglects to assess if the processes actually fit together. Premised on these results, we synthesize the insights from the cited literature into a methodological intermediary step to support the purposeful elicitation of bundling candidates.
Type de document :
Communication dans un congrès
Maria A. Wimmer; Jean-Loup Chappelet; Marijn Janssen; Hans J. Scholl. 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. Springer, Lecture Notes in Computer Science, LNCS-6228, pp.412-423, 2010, Electronic Government. 〈10.1007/978-3-642-14799-9_35〉
Liste complète des métadonnées

Littérature citée [26 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01056570
Contributeur : Hal Ifip <>
Soumis le : mercredi 20 août 2014 - 11:20:09
Dernière modification le : vendredi 11 août 2017 - 17:39:10
Document(s) archivé(s) le : jeudi 27 novembre 2014 - 11:28:02

Fichier

paper_34.pdf
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Marlen Jurisch, Petra Wolf, Helmut Krcmar. Toward a Formal Approach to Process Bundling in Public Administrations. Maria A. Wimmer; Jean-Loup Chappelet; Marijn Janssen; Hans J. Scholl. 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. Springer, Lecture Notes in Computer Science, LNCS-6228, pp.412-423, 2010, Electronic Government. 〈10.1007/978-3-642-14799-9_35〉. 〈hal-01056570〉

Partager

Métriques

Consultations de la notice

69

Téléchargements de fichiers

148