HAL will be down for maintenance from Friday, June 10 at 4pm through Monday, June 13 at 9am. More information
Skip to Main content Skip to Navigation
Conference papers

Citizen Surveillance of the State: A mirror for eGovernment?

Abstract : This paper discusses, conceptually and empirically, the role of geographic ICT (geoICT) and virtual globes (e.g. Google Earth) at the interface of public policy and citizens. Our preliminary findings from on-going field work in an Indian city and in Zanzibar suggest that virtual globe technology can potentially transfer to citizens surveillance power, traditionally held by the government. Starting from the traditional electronic government framework, where bureaucracy acts as a filter between policy makers and citizens with grievances, we outline an emerging framework where commercial virtual globes act as mediators between policy-makers and citizens. We show that the emerging framework holds the potential of allowing citizens concerned, in our case, about the quality of water services, to influence policy makers directly. The virtual globe acts as a mirror to the traditional eGovernment framework and lends a different societal visibility both to public services provision, and to localized citizens' needs.
Document type :
Conference papers
Complete list of metadata

Contributor : Hal Ifip Connect in order to contact the contributor
Submitted on : Tuesday, August 26, 2014 - 11:47:47 AM
Last modification on : Tuesday, April 19, 2022 - 10:16:51 AM
Long-term archiving on: : Thursday, November 27, 2014 - 3:50:28 PM


Files produced by the author(s)


Distributed under a Creative Commons Attribution 4.0 International License



Jeroen Verplanke, Javier Martinez, Gianluca Miscione, Yola Georgiadou, David Coleman, et al.. Citizen Surveillance of the State: A mirror for eGovernment?. 9th IFIP TC9 International Conference on Human Choice and Computers (HCC) / 1st IFIP TC11 International Conference on Critical Information Infrastructure Protection (CIP) / Held as Part of World Computer Congress (WCC), Sep 2010, Brisbane, Australia. pp.185-201, ⟨10.1007/978-3-642-15479-9_19⟩. ⟨hal-01058190⟩



Record views


Files downloads