A Systematic Approach for Evaluating BPM Systems: Case Studies on Open Source and Proprietary Tools

Abstract : Business Process Management Systems (BPMS) provide support for modeling, developing, deploying, executing and evaluating business processes in an organization. Selecting a BPMS is not a trivial task, not only due to the many existing alternatives, both in the open source and proprietary realms, but also because it requires a thorough evaluation of its capabilities, contextualizing them in the organizational environment in which they will be used. In this paper we present a methodology to guide the systematic evaluation of BPMS that takes into account the specific needs of each organization. It provides a list of key characteristics of BPMS which are ranked by the organization and evaluated using test cases and quantitative criteria. We also present case studies of open source and proprietary BPMS evaluations following our proposal.
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Communication dans un congrès
Ernesto Damiani; Fulvio Frati; Dirk Riehle; Anthony I. Wasserman. 11th International Conference on Open Source Systems (OSS), May 2015, Florence, Italy. IFIP Advances in Information and Communication Technology, AICT-451, pp.81-90, 2015, Open Source Systems: Adoption and Impact. 〈10.1007/978-3-319-17837-0_8〉
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Andrea Delgado, Daniel Calegari, Pablo Milanese, Renatta Falcon, Esteban García. A Systematic Approach for Evaluating BPM Systems: Case Studies on Open Source and Proprietary Tools. Ernesto Damiani; Fulvio Frati; Dirk Riehle; Anthony I. Wasserman. 11th International Conference on Open Source Systems (OSS), May 2015, Florence, Italy. IFIP Advances in Information and Communication Technology, AICT-451, pp.81-90, 2015, Open Source Systems: Adoption and Impact. 〈10.1007/978-3-319-17837-0_8〉. 〈hal-01320162〉

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