Remote Assistance for Blind Users in Daily Life: A Survey about Be My Eyes

Mauro Avila 1 Katrin Wolf 2 Anke Brock 3 Niels Henze 1
1 University of Stuttgart
2 BTK - University of Art and Design [Berlin]
3 Potioc - Popular interaction with 3d content
LaBRI - Laboratoire Bordelais de Recherche en Informatique, Inria Bordeaux - Sud-Ouest
Abstract : The mobile application Be My Eyes connects blind users with sighted volunteers through a video and audio connection. In contrast to previous attempts, Be My Eyes has a large number of blind and sighted users. In this paper we report from a survey among 30 blind Be My Eyes users to guide future work in this domain. We describe for which situations blind users find Be My Eyes useful and which are challenging. Furthermore, we identify users' concerns and areas for improvements. Finally, we derive directions for future work.
Keywords : Visual impairment remote assistance mobile interaction
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Poster communications
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Submitted on : Friday, June 10, 2016 - 6:08:53 PM
Last modification on : Tuesday, May 28, 2019 - 10:52:01 AM

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Mauro Avila, Katrin Wolf, Anke Brock, Niels Henze. Remote Assistance for Blind Users in Daily Life: A Survey about Be My Eyes. The 9th ACM International Conference on PErvasive Technologies Related to Assistive Environments - PETRA'16, Jun 2016, Corfu Island, Greece. ACM, 2016. ⟨hal-01330496⟩

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