E-Learning Maturity Model – Process-Oriented Assessment and Improvement of e-Learning in a Finnish University of Applied Sciences

Abstract : In order to institutionalize e-learning within an institution its significance as an object of continuous process assessment, process improvement and process management must be acknowledged. One of modern higher education institution´s key assets is its capability to develop and sustain social and physical structures and capabilities which enable the development and execution of high quality e-learning. In this article, a case study is presented, during which e-learning related process assessment and evaluation of eLearning Maturity Model (eMM) was carried out in a large Finnish university of applied sciences. The evaluation of the eMM was committed as part of a comprehensive process assessment of the case institution. The eLearning Maturity Model was considered beneficial, although some criticism appeared. It provided a structured, although quite a resource heavy, approach to form a comprehensive and multilevel overview of the institution´s current status of processes surrounding the e-learning. By utilizing the eMM, a more informative basis for future development of processes was formed. Based on the process assessment, the case institution´s capabilities on higher dimensions of capability are generally lower than in lower dimensions. This potentially results in high variation of performance and quality within e-learning.
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Communication dans un congrès
Don Passey; Arthur Tatnall. IFIP Conference on Information Technology in Educational Management (ITEM) and IFIP Conference on Key Competencies for Educating ICT Professionals (KCICTP), Jul 2014, Potsdam, Germany. Springer, IFIP Advances in Information and Communication Technology, AICT-444, pp.76-93, 2014, Key Competencies in ICT and Informatics. Implications and Issues for Educational Professionals and Management. 〈10.1007/978-3-662-45770-2_9〉
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Soumis le : mercredi 6 juillet 2016 - 15:25:01
Dernière modification le : mercredi 6 juillet 2016 - 16:25:45

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Ilkka Haukijärvi. E-Learning Maturity Model – Process-Oriented Assessment and Improvement of e-Learning in a Finnish University of Applied Sciences. Don Passey; Arthur Tatnall. IFIP Conference on Information Technology in Educational Management (ITEM) and IFIP Conference on Key Competencies for Educating ICT Professionals (KCICTP), Jul 2014, Potsdam, Germany. Springer, IFIP Advances in Information and Communication Technology, AICT-444, pp.76-93, 2014, Key Competencies in ICT and Informatics. Implications and Issues for Educational Professionals and Management. 〈10.1007/978-3-662-45770-2_9〉. 〈hal-01342688〉

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