Learner Experiences and Perceptions of Using Social Media Tools in Formal Workplace Learning

Abstract : As social media tools are increasingly used in e-learning in the workplace, there is also a growing need for case studies to allow us to understand the underlying dynamics in order to develop best practices and to avoid potential pitfalls. Using qualitative approach, we studied a pilot training tailored for a large insurance organization that was conducted largely with chats, blogs, voice conferencing, and discussion forums. Our results show that despite challenges, social media use can produce value to e-learners and thus lend credence to many, so far weakly substantiated claims about their potential. In particular, synchronous tools enabled peer support, experience sharing, and networking. Still, the results also show that interactive learning process does not emerge automatically from adding social tools but needs to be designed and maintained. Based on learner views, we discuss how to improve the overall learning experience and make learning more efficient. Also, we discuss how to improve social media tools to better meet learner needs in e-learning in contrast to their recreational use.
Type de document :
Communication dans un congrès
Tobias Ley; Mikko Ruohonen; Mart Laanpere; Arthur Tatnall. 1st Open and Social Technologies for Networked Learning (OST), Jul 2012, Tallinn, Estonia. Springer, IFIP Advances in Information and Communication Technology, AICT-395, pp.49-58, 2013, Open and Social Technologies for Networked Learning. 〈10.1007/978-3-642-37285-8_6〉
Liste complète des métadonnées

Littérature citée [14 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01349401
Contributeur : Hal Ifip <>
Soumis le : mercredi 27 juillet 2016 - 14:05:48
Dernière modification le : mercredi 27 juillet 2016 - 14:18:17

Fichier

978-3-642-37285-8_6_Chapter.pd...
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Juha Leino, Erika Tanhua-Piiroinen, Johanna Sommers-Piiroinen. Learner Experiences and Perceptions of Using Social Media Tools in Formal Workplace Learning. Tobias Ley; Mikko Ruohonen; Mart Laanpere; Arthur Tatnall. 1st Open and Social Technologies for Networked Learning (OST), Jul 2012, Tallinn, Estonia. Springer, IFIP Advances in Information and Communication Technology, AICT-395, pp.49-58, 2013, Open and Social Technologies for Networked Learning. 〈10.1007/978-3-642-37285-8_6〉. 〈hal-01349401〉

Partager

Métriques

Consultations de la notice

45

Téléchargements de fichiers

28