Quality of Service in the Long Tail: Narratives and the Exploitation of Soft Metadata

Abstract : The fuzzier domains of social life come into the scope of information science. Below a method is presented that deals with exception handling or also the long tail. It is based upon the Peirce inspired KiF-model. But this time the goal is not to describe procedures or to model elicitation processes, the goal is to develop meaningful sensors that at the same time structure the analysis of the problem and facilitates the access of a database filled with stories. The domain of application is the Dutch educational system.
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Communication dans un congrès
Kecheng Liu; Stephen R. Gulliver; Weizi Li; Changrui Yu. 15th International Conference on Informatics and Semiotics in Organisations (ICISO), May 2014, Shanghai, China. Springer, IFIP Advances in Information and Communication Technology, AICT-426, pp.22-31, 2014, Service Science and Knowledge Innovation. 〈10.1007/978-3-642-55355-4_3〉
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Auke Breemen. Quality of Service in the Long Tail: Narratives and the Exploitation of Soft Metadata. Kecheng Liu; Stephen R. Gulliver; Weizi Li; Changrui Yu. 15th International Conference on Informatics and Semiotics in Organisations (ICISO), May 2014, Shanghai, China. Springer, IFIP Advances in Information and Communication Technology, AICT-426, pp.22-31, 2014, Service Science and Knowledge Innovation. 〈10.1007/978-3-642-55355-4_3〉. 〈hal-01350907〉

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