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A Framework of Value Creation for Industrial Product-Service

Abstract : With the increase of service profits, traditional manufacturing enterprises are transforming into providing Product-service System (PSS) which is a new product pattern and manufacturing paradigm. In order to respond to the transformation, this paper proposes the concept of product-service value creation as the value source of PSS. Firstly, this paper proposed the concept of product-service value creation network in order to reflect the complex nonlinear interaction of different value individuals. And the product-service value creation system is analyzed based on value network. Secondly, this paper proposed the product-service value creation process which includes value identification, value proposal, value delivery, and value evaluation. These four steps compose the close-loop of product-service value creation. The study on the product-service value creation lays a basis for further development and application of PSS.
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P. Wang, X. Ming, M. Zheng. A Framework of Value Creation for Industrial Product-Service. 12th IFIP International Conference on Product Lifecycle Management (PLM), Oct 2015, Doha, Qatar. pp.311-320, ⟨10.1007/978-3-319-33111-9_29⟩. ⟨hal-01377455⟩

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