R. Roy and D. Baxter, Product-service systems, Journal of Engineering Design, vol.20, issue.4, pp.327-328, 2009.
DOI : 10.1080/09544820903149271
URL : https://hal.archives-ouvertes.fr/hal-00653736

J. Gao, Y. Yao, V. C. Zhu, L. Sun, and L. Lin, Service-oriented manufacturing: a new product pattern and manufacturing paradigm, Journal of Intelligent Manufacturing, vol.107, issue.3, pp.435-446, 2011.
DOI : 10.1007/s10845-009-0301-y

P. P. Wang, X. G. Ming, Z. Y. Wu, M. K. Zheng, and Z. T. Xu, Research on industrial product???service configuration driven by value demands based on ontology modeling, Computers in Industry, vol.65, issue.2, pp.247-257, 2014.
DOI : 10.1016/j.compind.2013.11.002

J. L. Heskett, W. E. Sasser, and L. A. Schlesinger, The Service Profit Chain, 1997.
DOI : 10.1007/978-1-4419-1628-0_3

D. Bovet and J. Martha, Value nets: Breaking the supply chain to unlock hidden profits, 2000.

P. P. Wang, X. G. Ming, D. Li, F. B. Kong, L. Wang et al., Status review and research strategies on product-service systems, International Journal of Production Research, vol.20, issue.3, pp.6863-6883, 2011.
DOI : 10.1080/00207540802311114