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Personalized Support with ‘Little’ Data

Peter Bednar 1 Peter Imrie 1 Christine Welch 2
1 University of Portsmouth
2 Portsmouth Business School [Portsmouth]
Abstract : In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
Keywords : Personalized support End-user owned Knowledge worker Little data chat-bot Emotional engagement Contextual dependency Natural Language Processing
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Conference papers
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https://hal.inria.fr/hal-01381206
Contributor : Hal Ifip <>
Submitted on : Friday, October 14, 2016 - 10:24:08 AM
Last modification on : Thursday, March 5, 2020 - 4:46:47 PM

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Distributed under a Creative Commons Attribution 4.0 International License

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IFIP | IFIP-WG8-6 | IFIP-TC | IFIP-TC8 | IFIP-TDIT | IFIP-AICT-429 | IFIP-AICT | IFIP-WG

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Peter Bednar, Peter Imrie, Christine Welch. Personalized Support with ‘Little’ Data. Transfer and Diffusion of IT (TDIT), Jun 2014, Aalborg, Denmark. pp.355-358, ⟨10.1007/978-3-662-43459-8_24⟩. ⟨hal-01381206⟩

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