Personalized Support with ‘Little’ Data

Abstract : In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
Type de document :
Communication dans un congrès
Birgitta Bergvall-Kåreborn; Peter Axel Nielsen. Transfer and Diffusion of IT (TDIT), Jun 2014, Aalborg, Denmark. Springer, IFIP Advances in Information and Communication Technology, AICT-429, pp.355-358, 2014, Creating Value for All Through IT. 〈10.1007/978-3-662-43459-8_24〉
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Soumis le : vendredi 14 octobre 2016 - 10:24:08
Dernière modification le : vendredi 1 décembre 2017 - 01:16:41

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Peter Bednar, Peter Imrie, Christine Welch. Personalized Support with ‘Little’ Data. Birgitta Bergvall-Kåreborn; Peter Axel Nielsen. Transfer and Diffusion of IT (TDIT), Jun 2014, Aalborg, Denmark. Springer, IFIP Advances in Information and Communication Technology, AICT-429, pp.355-358, 2014, Creating Value for All Through IT. 〈10.1007/978-3-662-43459-8_24〉. 〈hal-01381206〉

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