Manufacturing Reporting Knowledge Representation: A Case Study at STMicroelectronics

Abstract : This paper addresses the problem of manufacturing Reporting knowledge representation in manufacturing companies. An approach to characterize these knowledge is proposed. The solution is applied to the Reporting process at STMicroelectronics for capitalizing knowledge in the Wiki of the company and responding to users’ needs. In such an approach, the user participates throughout the knowledge representation definition process, even in choosing knowledge characteristics to represent it. For that aim, three dimensions are taken into consideration: the know What, the know Why and the know How.