PA Meets IS Research: Analysing Failure of Intergovernmental Information Systems via IS Adoption and Success Models

Abstract : When comparing success rates of information systems in the public and private sector, governments generally lag behind. Information system failure received limited coverage in public administration: not much research examines whether private sector IS success or acceptance models can be applied in a public sector context. This paper aims to contribute to this research gap.We investigate if two IS acceptance or success models can be applied to study the causes of failure of an e-government system. The first model is ‘the Unified Theory of Acceptance and Use of Technology’; the second ‘the Updated Information System Success Model’. Our results, based on an exploratory case study analysis, demonstrate that both models have value to analyse intergovernmental information system failure. The combination of IS lenses in a more comprehensive model might be a valuable future contribution to e-government studies.
Type de document :
Communication dans un congrès
Marijn Janssen; Hans Jochen Scholl; Maria A. Wimmer; Frank Bannister. 13th International Conference on Electronic Government (EGOV), Sep 2014, Dublin, Ireland. Springer, Lecture Notes in Computer Science, LNCS-8653, pp.72-83, 2014, Electronic Government. 〈10.1007/978-3-662-44426-9_6〉
Liste complète des métadonnées

Littérature citée [32 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01401726
Contributeur : Hal Ifip <>
Soumis le : mercredi 23 novembre 2016 - 16:59:21
Dernière modification le : jeudi 24 novembre 2016 - 01:04:11
Document(s) archivé(s) le : lundi 20 mars 2017 - 16:34:44

Fichier

978-3-662-44426-9_6_Chapter.pd...
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Lies Cauter, Monique Snoeck, Joep Crompvoets. PA Meets IS Research: Analysing Failure of Intergovernmental Information Systems via IS Adoption and Success Models. Marijn Janssen; Hans Jochen Scholl; Maria A. Wimmer; Frank Bannister. 13th International Conference on Electronic Government (EGOV), Sep 2014, Dublin, Ireland. Springer, Lecture Notes in Computer Science, LNCS-8653, pp.72-83, 2014, Electronic Government. 〈10.1007/978-3-662-44426-9_6〉. 〈hal-01401726〉

Partager

Métriques

Consultations de la notice

40

Téléchargements de fichiers

31