C. Avgerou, A. Ganzaroli, A. Poulymenakou, and N. Reinhard, Interpreting the trustworthiness of government mediated by information and communication technology: Lessons from electronic voting in Brazil, Information Technology for Development, vol.8, issue.4, pp.133-148, 2009.
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N. Reinhard and R. W. Moya, The Adoption of Electronic Filing For Individual Income Tax Returns In Brazilian, International Conference on E-Business (ICEB) Proceedings of ICEB 2012, pp.1-7, 2002.

R. Lemos and P. Martini, LAN Houses: A new wave of Digital Inclusion in Brazil, Information Technologies & International Development, vol.6, pp.31-35, 2010.

C. K. Mori and R. O. Assumpção, Brazilian Digital Inclusion Public Policy : achievements and challenges, The Journal of Community Informatics, vol.3, issue.3, pp.1-6, 2007.

S. Madon, N. Reinhard, D. Roode, and . Walsham, Digital inclusion projects in developing countries: Processes of institutionalization. Information Technology for Development, pp.319-340, 2009.

A. K. Sen, Development as freedom, 1999.

M. H. Araujo and N. Reinhard, FACTORS INFLUENCING THE USE OF ELECTRONIC GOVERNMENT SERVICES IN BRAZIL, Joint Proceedings of Ongoing Research of IFIP EGOV 2013 and IFIP ePart, pp.140-149, 2013.
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R. Prendergast, The concept of freedom and its relation to economic development--a critical appreciation of the work of Amartya Sen, Cambridge Journal of Economics, vol.29, issue.6, pp.1145-1170, 2005.
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I. Robeyns, The Capability Approach: a theoretical survey, Journal of Human Development, vol.113, issue.1, pp.93-117, 2002.
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N. Reinhard, The Challenges of Universal Access: Models and Management ? an invitation research, CGI. Survey the Use of Information and Communication Technologies in Brazil 2005-2009, pp.189-198, 2010.

J. F. Hair, W. C. Black, J. B. Babin, R. E. Anderson, and R. L. Tatham, Multivariate Data Analysis, 2006.

D. Bartholomew, F. Steele, I. Moustaki, and J. Galbraith, The Analysis and Interpretation of Multivariate Data for Social Scientists, 2002.