G. Chryssolouris, Manufacturing Systems: Theory and Practice, 2006.
DOI : 10.1007/978-1-4757-2213-0

O. Mont, Clarifying the concept of product-service system. The Journal of Cleaner Production, pp.237-245, 2002.

R. N. Charette, This Car Runs on Code, IEEE Spectrum, 2009.

M. Goedkoop, C. J. Van-halen, H. R. Te-riele, and P. J. Rommes, The Hague, Product Services Systems, Ecological and Economic Basics. VROM, 1999.

T. Baines, H. W. Lightfoot, S. Evans, A. Neely, R. Greenough et al., State-of-the-art in product-service systems, Proceedings of the Institution of Mechanical Engineers, pp.1543-1552, 2007.
DOI : 10.1243/09544054JEM858

B. Gries and J. Restrepo, KPI measurement in engineering design-A case study, International conference on engineering design, ICED11, pp.531-537, 2011.

U. Dombrowski, K. Schmidtchen, and D. Ebentreich, Ballanced Key Performance Indicators in Product Development, International Journal of Materials, Mechanics and Manufacturing, vol.1, issue.1, pp.27-31, 2013.

. De-castro-rodrigues, . Kf, V. Nappi, and H. Rozenfeld, A proposal to support the value proposition in Product Oriented Service, business model of Product Service Systems, Procedia CIRP, pp.16-211, 2014.

G. V. Vasantha, R. Roy, A. Lelah, and D. Brissaud, A review of product???service systems design methodologies, Journal of Engineering Design, vol.42, issue.6, pp.635-659, 2012.
DOI : 10.1016/j.cirpj.2008.06.007
URL : https://hal.archives-ouvertes.fr/hal-00653736

A. Lelah, F. Mathieux, D. Brissaud, and L. Vincent, Collaborative network with SMEs providing a backbone for urban PSS: a model and initial sustainability analysis, Production Planning & Control: The Management of Operations, pp.299-314, 2012.

K. Xing, D. Ness, and F. Lin, A service innovation model for synergistic community transformation: integrated application of systems theory and product-service systems, Journal of Cleaner Production, vol.43, pp.93-102, 2013.
DOI : 10.1016/j.jclepro.2012.11.052

P. Joore and H. Brezet, A Multilevel Design Model: the mutual relationship between product-service system development and societal change processes, Journal of Cleaner Production, vol.97, 2014.
DOI : 10.1016/j.jclepro.2014.06.043

P. Müller, N. Kebir, R. Stark, and L. Blessing, PSS layer method ? application to microenergy systems, introduction to product/service-system design, pp.3-30

D. Maxwell and R. Van-der-vorst, Developing sustainable products and services, Journal of Cleaner Production, vol.11, issue.8, pp.883-895, 2003.
DOI : 10.1016/S0959-6526(02)00164-6

G. Lee, Y. Lee, S. Park, and Y. , Evaluating new concepts of PSS based on the customer value: Application of ANP and niche theory. Expert systems with Applications, pp.4556-4566, 2015.

J. C. Aurich, C. Fuchs, and C. Wagenknecht, Life cycle oriented design of technical Product-Service Systems, Journal of Cleaner Production, vol.14, issue.17, pp.1480-1494, 2006.
DOI : 10.1016/j.jclepro.2006.01.019

I. Dewit, Towards a propensity framework for Product-service transitions, Proceedings of the 10th International conference on Tools and Methods of Competitive Engineering, pp.14-2014

Y. Shimomura, T. Hara, and T. Arai, A Unified representation scheme for effective PSS development , CIRP Annals -Manufacturing Technology, pp.379-382, 2009.
DOI : 10.1016/j.cirp.2009.03.025

N. Maussang, P. Zwolinski, and D. Brissaud, Product-service system design methodology: from the PSS architecture design to the products specifications, Journal of Engineering Design, vol.14, issue.4, pp.349-366, 2009.
DOI : 10.1016/S0007-8506(07)63453-2
URL : https://hal.archives-ouvertes.fr/hal-00381312

E. G. Welp, H. Meier, T. Sadek, and K. Sadek, Modelling approach for the integrated development of industrial product?service systems. The 41st CIRP conference on manufacturing systems, 2008.

C. Weber, M. Steinbach, C. Botta, and T. Deube, Modelling of product?service systems (PSS) based on the PDD approach, the 8th International Design Conference, 2004.

T. Alonso-rasgado, G. Thompson, and B. Elfström, The design of functional (total care) products, Journal of Engineering Design, vol.33, issue.6, pp.515-540, 2004.
DOI : 10.1287/mnsc.32.7.791

P. Müller and R. Stark, A Generic PSS Development Process Model Based On Theory And An Empirical Study, International Design Conference, 2010.

T. Sadek, Ein modellorientierter Ansatz zur Konzeptentwicklung industrieller Produkt- Service Systeme, 2009.
DOI : 10.1007/978-3-7908-2621-0_7

M. Rapaccini, N. Saccani, G. Pezzotta, T. Burger, and W. Ganz, Service development in product-service systems: a maturity model, The Service Industries Journal, pp.3-4, 2013.

H. Komoto and T. Tomiyama, Integration of a service CAD and a life cycle simulator, CIRP Annals -Manufacturing Technology, pp.9-12, 2008.

T. Sakao, Y. Shimomura, E. Sundin, and M. Comstock, Modeling design objects in CAD system for Service/Product Engineering, Computer-Aided Design, pp.197-213, 2009.

A. Mckay and S. Kundu, A representation scheme for digital product service system definitions , Advanced Engineering Informatics, pp.479-498, 2014.

M. Garetti, P. Rosa, and S. Terzi, Life Cycle Simulation for the design of Product?Service Systems, Computers in Industry, pp.361-369, 2012.

K. Chirumalla, A. Bertoni, A. Ericson, and O. Isaksson, Knowledge-Sharing Network for Product-Service System Development: Is it atypical? The Philosopher's Stone for Sustainability, pp.109-114, 2013.

H. Zhu, J. Gao, D. Li, and D. Tang, A Web-based Product Service System for aerospace maintenance, repair and overhaul services, Computers in Industry, pp.338-348, 2012.

B. Resta, D. Powell, P. Gaiardelli, and S. Dotti, Towards a framework for lean operations in product-oriented product service systems, CIRP Journal of Manufacturing Science and Technology, vol.9, 2015.
DOI : 10.1016/j.cirpj.2015.01.008

S. Bhasin, Lean and performance measurement, Journal of Manufacturing Technology Management, vol.19, issue.5, pp.670-684, 2008.
DOI : 10.1108/17410380810877311

M. Abramovici, F. Jin, and H. B. Dang, An Indicator Framework for Monitoring IPS?? in the Use Phase, Product-Service Integration for Sustainable Solutions, pp.311-322, 2013.
DOI : 10.1007/978-3-642-30820-8_27

S. Cedergren, A. Wall, and C. Nostrom, Evaluation of performance in a product development context, Business Horizons, vol.53, issue.4, pp.359-369, 2010.
DOI : 10.1016/j.bushor.2010.03.001

H. Driva, K. S. Pawar, and U. Menon, Measuring product development performance in manufacturing organisations, International Journal of Production Economics, vol.63, issue.2, pp.147-159, 2000.
DOI : 10.1016/S0925-5273(99)00007-9

K. Kimita, Y. Shimomura, and T. Arai, Evaluation of customer satisfaction for PSS design, Journal of Manufacturing Technology Management, vol.20, issue.5, pp.654-673, 2009.
DOI : 10.1108/17410380910961046

A. Parasuraman, V. A. Zeithaml, and L. L. Berry, SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality, Journal of Retailing, vol.64, pp.12-40, 1988.

A. Griffin and A. Page, PDMA success measurement project: Recommended measures for product development success and failure, Journal of Product Innovation Management, vol.13, issue.6, pp.478-527, 1996.
DOI : 10.1016/S0737-6782(96)00052-5

A. Mohammadi, Lean Product Development-Performance Measurement System, 2010.

M. Taisch, D. Corti, and S. Terzi, Towards a Performance Measurement System for Lean- Oriented Global Product Development, 2011.
DOI : 10.1007/978-3-642-15973-2_65

F. Morlock, T. Dorka, and H. Meier, Concept for a Performance Measurement Method for the Organization of the IPSS Delivery, Product Services Systems and Value Creation. Proceedings of the 6th CIRP Conference on Industrial Product-Service Systems, Procedia CIRP, pp.16-56, 2014.

H. Meier, H. Lagemann, F. Morlock, and C. Rathmann, Key Performance Indicators for Assessing the Planning and Delivery of Industrial Services, Procedia CIRP, vol.11, pp.99-104, 2013.
DOI : 10.1016/j.procir.2013.07.056

X. Geng and X. Chu, A new importance?performance analysis approach for customer satisfaction , Expert Systems with Applications, pp.1492-1502, 2012.

S. Lee, Y. Geum, H. Lee, and Y. Park, Dynamic and multidimensional measurement of product-service system (PSS) sustainability: a triple bottom line (TBL)-based system dynamics approach, Journal of Cleaner Production, vol.32, pp.173-182, 2012.
DOI : 10.1016/j.jclepro.2012.03.032

X. Olsthoorn, D. Tyteca, and W. Wehrmeyer, Environmental indicators for business: a review of the literature and standardisation methods, Journal of Cleaner Production, vol.9, issue.5, pp.453-463, 2001.
DOI : 10.1016/S0959-6526(01)00005-1

G. May, M. Taisch, K. Geoghegan, and M. Beccaris, Improving Energy Efficiency in Manufacturing via KPI Intelligence Based on Plant Integration, 10th Global Conference on Sustainable Manufacturing, p.2012

A. Payman and C. Searcy, An analysis of metrics used to measure performance in green and sustainable supply chains, Journal of Cleaner Production, vol.86, pp.360-377, 2015.

E. Saadany, A. M. Jaber, M. Y. Bonney, and M. , Environmental performance measures for supply chains, Management Research Review, vol.34, issue.11, pp.1202-1221, 2011.
DOI : 10.1108/01409171111178756

T. Tasaki, S. Hashimoto, and Y. Moriguchi, A quantitative method to evaluate the level of material use in lease/reuse systems of electrical and electronic equipment, Journal of Cleaner Production, vol.14, issue.17, pp.1519-1528, 2006.
DOI : 10.1016/j.jclepro.2006.01.020

C. J. Chou, C. W. Chen, and C. Conley, An approach to assessing sustainable product-service systems, Journal of Cleaner Production, vol.86, pp.277-284, 2013.
DOI : 10.1016/j.jclepro.2014.08.059

M. Rese, H. Meier, J. Gesing, and M. Boblau, An Ontology of Business Models for Industrial Product-Service Systems The philosopher's stone for sustainability, Proceedings of the 4th CIRP International Conference on Industrial Product-Service Systems, pp.191-196, 2012.

H. Lagemann and H. Meier, Robust Capacity Planning for the Delivery of Industrial Product-service Systems, Procedia CIRP, vol.19, pp.99-104, 2014.
DOI : 10.1016/j.procir.2014.05.021

S. A. Schenkl, D. M. Schmidt, D. Schockenhoff, and M. Maurer, Knowledge Evaluation for PSS Providers, Procedia CIRP, vol.16, pp.16-86, 2014.
DOI : 10.1016/j.procir.2014.01.011
URL : http://doi.org/10.1016/j.procir.2014.01.011

C. Durugbo and J. C. Riedel, Readiness assessment of collaborative networked organisations for integrated product and service delivery, International Journal of Production Research, vol.19, issue.4, pp.598-613, 2013.
DOI : 10.1080/00207543.2012.658529

H. Meier, R. Roy, and G. Seliger, Industrial Product-Service Systems?IPS2 CIRP Annals - Manufacturing Technology, pp.607-627, 2010.
DOI : 10.1007/s00170-010-2764-6

J. A. Erkoyuncu, R. Roy, E. Shehab, and P. Wardle, Uncertainty Challenges in Service Cost Estimation for Product-Service Systems in the Aerospace and Defence Industries, CIRP IPS2 Conference, pp.200-207, 2009.