Benefits of Enterprise Architecture Management – Insights from European Experts

Abstract : Excellence in IT is a key enabler for the digital transformation of enterprises. To realize the vision of Digital Enterprises it is necessary to cope with changing business requirements and to align business and IT. In order to evaluate the contribution of Enterprise Architecture Management to these goals, our paper explores the impact of various factors to the perceived benefit of EAM in enterprises. Based on literature, we build an empirical research model. It is tested with empirical data of European EAM experts using a structural equation modelling approach. It is shown that changing business requirements, IT Business Alignment, the complexity of Information Technology infrastructure as well as enterprise architecture knowledge of Information Technology employees are crucial impact factors to the perceived benefit of EAM in enterprises.